Clinical Specialist I, CPT - Phoenix, AZ

Thornton Tomasetti; United States; Remote; USD 61,000 - 123,000; Full time

Benefits offered by this job

Tuition reimbursement

Health coverage through HIP PPO plan

High-employer-contribution retirement

Job summary

Abbott is seeking a Clinical Specialist I, CPT in Phoenix, AZ. The role provides technical clinical expertise to the sales team and customers, supports programming and case work, and travels up to 25% to engage with accounts and training sessions.

This position requires a biomedical engineering degree and clinical experience. It offers growth in neuromodulation and chronic pain therapies, with comprehensive health and retirement benefits.

Qualifications

• Bachelor’s Degree in biomedical engineering or related field.
• 1–2 years’ work experience; clinical setting preferred.
• Ability to communicate, educate clinical data in Chronic Pain Therapies space.
• Strong clinical skills and organization.

Responsibilities

• Provide technical, clinical, and programming support to Territory Manager(s).
• Assist with after-hours call support and activities.
• Build trust and rapport with customers and accounts.
• Conduct PCP work and in‑services as directed by sales management.
• Identify training needs and educate customers on Abbott Chronic Pain Therapies.
• Travel up to 25% within the assigned region.

Skills

Clinical skills

Communication

Organization

Time management

Interpersonal skills

Presentation skills

Team collaboration

Education

Bachelor’s Degree in biomedical engineering or related field

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Job Description: Clinical Specialist I, CPT - Phoenix, AZ

Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

Opportunity

Our team is actively recruiting for a Clinical Specialist I, CPT in Phoenix, AZ. As a member of the clinical support team, is responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers and/or potential customers. Works under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with all Abbott Chronic Pain Therapies among physicians, support staff and customers within assigned geography. Performs work that involves a high degree of independence. Exercises independent judgment in planning, organizing, and performing work. Seeks to continually improve territory efficiency.

What You’ll Work On

Provides technical, clinical, and programming assistance, primarily in support of 1-2 Territory Manager(s). Assist Territory Managers in after-hours call support and activities. Integrates into all accounts, builds trust and relationships, and establishes strong rapport with customers. Proficient in complex programming, case support. Works seamlessly with Territory Manager(s) allowing them increased selling time. Will foster high trust relationships with customers, including the regional team members. Will begin to conduct PCP work and educational in services, as directed. As directed by sales manager, contacts, visits, and engages clients and potential clients in the Company’s products and addresses any client questions and concerns. Provides medical professionals with sales support, information, and training on the use of Company products and with staff education, in‑services, and technical troubleshooting. Develop and maintain an in‑depth knowledge of assigned accounts and customers to include competitor activity. Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts. Collects and studies information about new and existing products and monitors competitor sales, prices, and products. Provide feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices. May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments. Uses clinical expertise to identify customer training and in‑service needs with the goal of increasing customer usage, comfort and understating of all Abbott Chronic Pain Therapies product line. Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Provides sales support, clinical in‑services, training, and guidance to current or potential customers. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. Performs other related duties and responsibilities, on occasion, as assigned. Ability to travel 25% within assigned region and/or outside assigned region.

Required Qualifications

• Bachelor’s Degree in biomedical engineering or related field or an equivalent combination of education and work experience.
• 1 - 2 years’ work experience, strong preference collaborating with patients in clinical setting.
• The ability to communicate, understand and educate clinical data in the Chronic Pain Therapies space.
• Strong clinical skills.
• Excellent organizational, time management and prioritizing skills.
• Excellent interpersonal verbal, written and presentation skills with ability to effectively communicate at multiple levels and to large groups within and outside the organization.
• Capable of building strong working relationships with internal/external customers.
• Capable of working unpredictable schedule that may occasionally change on short notice due to operating room schedule changes and or delays.
• Accustomed to tight deadlines and managing multiple tasks.
• Strong sense of urgency.
• Ability to work in a highly matrixed and geographically diverse business environment.
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
• Ability to leverage and/or engage others to accomplish projects.
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
• Multitasks, prioritizes, and meets deadlines in timely manner.
• Capable of engaging customers in selling conversations as needed and as directed by Territory Manager.

Preferred Qualifications

• Patient interaction experience within health care related environment (Physical Therapy, medical product sales, RN, LPN).
• Experience working in a broader enterprise/cross‑division business unit model preferred.
• 1-3 years’ experience with Abbott, or in similar spinal cord stimulation (SCS) setting or with another implantable medical device company.

The base pay for this position is $61,300.00 - $122,700.00. In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Support Services DIVISION: NM Neuromodulation LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 25 % of the Time MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential - because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions - across the spectrum of health, around the world, for all stages of life. Whether it's next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life's greatest health challenges.

We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

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