Clinical Specialist I, CPT - West Austin, TX

Abbott Laboratories; Austin (TX); On-site; USD 60,000 - 120,000; Full time

Job summary

Join a forward-thinking healthcare leader as a Clinical Specialist I, where you will provide essential clinical expertise and support to enhance territory efficiency. This role offers the opportunity to build strong relationships with clients, assist with complex programming, and ensure compliance with regulations while traveling up to 25%. You'll thrive in a fast-paced environment, engaging with healthcare professionals and contributing to innovative solutions in chronic pain management. With a commitment to diversity and inclusion, this is your chance to make a meaningful impact in the healthcare sector.

Benefits

Career development opportunities

Free medical coverage eligibility

Excellent retirement savings plan

Tuition reimbursement

Recognition for diversity and inclusion

Qualifications

• 1-2 years of experience with clinical patient interaction preferred.
• Ability to understand and educate on clinical data related to Chronic Pain Therapies.

Responsibilities

• Provide technical, clinical, and programming support for Territory Managers.
• Train medical professionals on product use and troubleshooting.

Skills

Clinical expertise

Organizational skills

Communication skills

Relationship-building

Multitasking

Education

Associates Degree

Bachelor’s Degree

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans diagnostics, medical devices, nutritionals, and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Clinical Specialist I

Working at Abbott

At Abbott, you can do work that matters, grow, learn, care for yourself and your family, be your true self, and live a full life. Benefits include:

• Career development opportunities with an international company.
• Potential eligibility for free medical coverage through our Health Investment Plan (HIP) PPO in the next calendar year.
• An excellent retirement savings plan with high employer contributions.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefits.
• Recognition as a great place to work globally, including for diversity and inclusion.

Neuromodulation

Our Neuromodulation business includes implantable devices that help manage chronic pain and movement disorders, supporting non-opioid therapies across the pain continuum.

The Opportunity

We are recruiting for a Clinical Specialist I. As part of the clinical support team, you will provide technical clinical expertise and support to colleagues, customers, and potential clients. You will work independently, exercising judgment in planning and executing your work, aiming to improve territory efficiency.

What You’ll Work On

• Providing technical, clinical, and programming support primarily for 1-2 Territory Managers.
• Assisting with after-hours call support and activities.
• Building trust and strong relationships with accounts and customers.
• Supporting complex programming and case support.
• Enhancing sales efforts by integrating into accounts and fostering trust.
• Conducting educational services and PCP work as directed.
• Engaging with clients and addressing questions on products.
• Training medical professionals on product use and troubleshooting.
• Maintaining knowledge of accounts, competitors, and developing sales strategies.
• Participating in trade shows and conferences.
• Identifying customer training needs to increase product usage and understanding.
• Ensuring compliance with FDA and other regulations.
• Providing ongoing support and maintaining positive communication with stakeholders.
• Travel up to 25% within and outside the assigned region.

Required Qualifications

• Associates Degree or technical certification; Bachelor’s preferred.
• 1-2 years’ experience, preferably with clinical patient interaction.
• Ability to understand and educate on clinical data related to Chronic Pain Therapies.
• Strong clinical, organizational, and communication skills.
• Ability to work in a fast-paced, geographically diverse environment.
• Good relationship-building skills.
• Flexibility with unpredictable schedules and deadlines.
• Effective multitasking and prioritization skills.

Preferred Qualifications

• Experience with healthcare-related patient interaction roles.
• Experience with enterprise or cross-division business models.
• 1-3 years’ experience with Abbott or similar implantable medical devices.

Learn more about our benefits at www.abbottbenefits.com. Follow your career aspirations with Abbott, a company committed to diversity and inclusion. Connect with us at www.abbott.com and on Facebook at www.facebook.com/Abbott.

The base pay ranges from $60,000 to $120,000, depending on location.