Clinical Specialist, ENT - Central PA

Medtronic plc; Lancaster (Lancaster County); À distance; USD 90 000 - 120 000; Plein temps

Résumé du poste

Medtronic plc is seeking a Remote Clinical Specialist to support ENT therapies across a defined territory in the United States. This field-based role requires residence within the territory and travel to multiple accounts, with a valid driver’s license essential for the position.

The role focuses on surgical coverage, follow-up support, troubleshooting, and education. You will work to improve patient outcomes while collaborating with sales and clinical teams in a dynamic environment.

Qualifications

• Must have a High School Diploma.

Responsabilités

• Represents Medtronic during surgical procedures with access to necessary equipment and products for case.
• Provides clinical support in surgeries, troubleshooting and follow ups in hospitals and clinics.
• Responds to technical inquiries from customers, patients, and colleagues.
• Maintains knowledge of competitive products.
• Educates and trains physicians, hospital personnel and office staff on our products and therapies.
• Assists management and Sales Training in education/training of new district employees.
• Complies with event reporting and documentation using Medtronic tools.
• Places orders with customer service and coordinates with materials management for POs.
• Manages inventory provided for case coverage.
• Contributes to quarterly goals at district/national level.
• Partners with sales reps to achieve business goals and documents quarterly activities.
• Visits accounts to replenish literature and maintain relationships with office staff.
• Uses mobile phone, IPAD and PC effectively.
• Manages personal expenses and budget effectively.
• Understands all quality policy/system items applicable.
• Follows all work/quality procedures to ensure compliance and high-quality work.

Formation

High School Diploma

Description du poste

Remote

Harrisburg, Pennsylvania, United States of America

Allentown, Pennsylvania, United States of America

Lancaster, Pennsylvania, United States of America

Full time

R78588

We anticipate the application window for this opening will close on - 31 Oct 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

As one of three comprehensive portfolios at Medtronic, Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission—to alleviate pain, restore health, and extend life—we develop technologies and therapies that help people regain function, reduce pain, and return to the activities that matter most.

The Ear, Nose, and Throat Operating Unit is a global leader and trusted partner for innovative ENT solutions that improve patient access, outcomes, and customer satisfaction. We partner with the ENT community to understand the needs of customers and patients, delivering solutions that improve lives as we embody a culture of accountability and trust. Over the past 20 years, we have become the global market leader in three key segments – image-guided surgery, intraoperative nerve monitoring, and powered surgical instruments. We continue to launch valuable ENT solutions in these areas as well as tissue health and balloon sinus dilation.

Click here (https://www.medtronic.com/us-en/healthcare-professionals/products.html) to learn more about products.

The Clinical Specialist supports the Ear, Nose and Throat Therapies in the areas of surgical coverage, follow‑up support, troubleshooting, customer service and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district.

This is a field based role.

Responsibilities may include the following and other duties may be assigned.

• RepresentsMedtronic during surgical procedures by ensuring access to all necessary equipment and productsrequiredfor the case, device selection, programming,implantationand testing of all device systems

• Provides clinical support in surgeries, troubleshooting and follow ups in hospitals and clinics

• Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues

• Maintains a working knowledge of competitive products

• Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies

• Assists Management and Sales Training department in education/training of new employees in the district

• Complies withrequired event reporting and documentationutilizingMedtronic technology tools

• Accountable to place an order with customer service for pending purchase orders and product replacement andis responsible forworking with materials management to collect POs for cases covered within the territory/district

• Responsible for managing inventory provided for case coverage

• Contributes to the achievement of quarterly goals associated with specific initiatives at the district and/or national level

• Partners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activitiesutilizingprovided business tool(s)

• Visits accounts to replenish literature andestablishes/maintains relationships with office staff

• Ability to effectively use a mobile phone, IPAD and PC

• Ability to manage personal expenses and budget effectively

• Ensures personal understanding of all quality policy/system items that are personally applicable

• Follows all work/quality procedures to ensure quality system compliance and high-quality work

We are committed to building a workforce that brings together a broad range of perspectives and experiences at every level. This approach fuels innovation and helps us remain an industry leader—that’s why we focus on attracting and developing employees who are patient‑centric, passionate, and deeply connected to the needs of the patients we serve.

To learn more about Inclusion & Diversity at Medtronic, click here (https://www.medtronic.com/en-us/our-impact/inclusion-diversity-equity.html) .

Must Have: Minimum Requirement

To be considered for this role, please ensure the minimum requirements are evident on your resume.

• A High School Diploma