Clinical Specialist (LPN or Paramedic)

Northeast Men's Health; New Haven (CT); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Employee treatment discount

Job summary

Northeast Men's Health in New Haven, CT, is seeking a Clinical Specialist/Office Coordinator (Paramedic or LPN) to join our fast-paced, high-volume primary care team. You will greet patients, enter information into the EHR, assist with paperwork, and support front-desk and clinical staff to ensure a smooth patient experience.

Ideal candidates have an active LPN license or paramedic credentials, strong communication, cash handling, and proficiency with EMR/CRM systems.

Qualifications

• Greeting and welcoming patients with 5 Star Customer Service.
• Accurately entering patient information into the EHR system.
• Assisting patients with completion of patient paperwork, when necessary.
• Scanning, updating and filing medical records.
• Handling cash and payments accurately and responsibly.
• Excellent verbal, written, and interpersonal communication skills.
• Up-to-date Medical License as an LPN, or Paramedic.

Responsibilities

• Provide exemplary patient care and customer service at the designated practice.
• Inform clinic managers of wait times and inquiries to improve efficiency.
• Support high-volume, high-intensity service environment.
• Coordinate with physicians and staff to maintain workflow.

Skills

Customer service

EHR data entry

Phone support

Cash handling

Communication

Team player

Microsoft Suite

Adaptable

Education

High School Diploma

Tools

EMR systems

CRMs

Microsoft Office

Job description

We are Northeast Men's Health, a fast paced, high volume concierge medical practice with locations in Massachusetts, New Hampshire, and Connecticut. In addition, we currently have over 26 practices across the nation and are expanding further.We change men's lives for the better every day, we love what we do, and we want the best people to come join us. Our work environment is energizing, patient focused, results driven and refreshing. We want great people to help make it even better. Is that you?We're looking to add a Clinical Specialist/Office Coordinator Paramedic or LPN to our team. Our team members support their designated practice by providing exemplary patient care and customer service to our patients. We are searching for goal and career oriented individuals who are striving to grow with an organization, contribute to its success and develop personally and professionally.Primary Duties and ResponsibilitiesGreeting and welcoming patients with 5 Star Customer Service.Accurately entering patient information into the EHR system.Assisting patients with completion of patient paperwork, when necessary.Scanning, updating and filing medical records.Answering phone calls and questions in a prompt, thorough and polite manner.Handling cash and payments accurately and responsibly.Providing outstanding customer service to every patient, in every interaction.Informing clinic manager and supervisors of waiting room wait times, patient inquiries, and overall clinic efficiency. We need people who wish to help the practice succeed.We offer competitive pay, a stable schedule, and advancement opportunities.Benefits:401(k) matchingDental insuranceEmployee treatment discountHealth insuranceLife insurancePaid time offVision insuranceHigh School Diploma.Up-to-date Medical License as an LPN, or Paramedic.Excellent verbal, written, and interpersonal communication skills.Detail-oriented and a team player.Computer Proficiency (including Microsoft Suite), EHRs and CRMs.Flexible and adaptable. Able to work in a continuously evolving environment.Ability to effectively interact with physicians, patients and other staff members with respect.Experience working in any high-volume / high-intensity service industry (e.g. hospital, medical office or retail environment) is a plus.Experiencing administering Intramuscular Injections.Phlebotomy skills is a plus!EMR systems: 1 year (Preferred)