Clinical Specialist

Vektor Medical, Inc.; Jacksonville (FL); On-site; USD 90,000 - 150,000; Full time

Job summary

A leading company in medical equipment is seeking a Clinical Specialist to deliver exceptional clinical support to healthcare providers during electrophysiology procedures. This full-time position requires strong technical aptitude and excellent communication skills, with extensive travel expected to facilitate product adoption and support.

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Qualifications

• 2+ years of experience in medical device clinical support or cardiac electrophysiology preferred.
• Strong willingness to travel extensively for this role.

Responsibilities

• Provide expert clinical and technical guidance during procedures.
• Educate and train healthcare professionals on the use of vMap.
• Manage system updates and foster relationships with internal teams.

Skills

Technical Aptitude

Communication Skills

Clinical Support

Education

Bachelor’s degree or equivalent professional experience

Job description

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This range is provided by Vektor Medical, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$90,000.00/yr - $150,000.00/yr

Direct message the job poster from Vektor Medical, Inc.

The Clinical Specialist (CS) at Vektor Medical plays a critical role in delivering exceptional clinical and technical support to physicians and healthcare providers using vMap during electrophysiology procedures and clinic evaluations. This role is highly collaborative, interfacing with both internal teams and external customers to drive adoption, ensure clinical success, and contribute to ongoing product development and training initiatives.

Key Responsibilities:

Clinical Support

• Provide expert clinical and technical guidance to physicians and staff during electrophysiology procedures and clinic visits involving vMap.
• Educate, train, and support healthcare professionals on the safe and effective use of vMap, including during initial onboarding and subsequent procedures.
• Assist in the onboarding of new customer sites through introductory meetings, workflow development, training, and support during initial use.
• Collaborate with the clinical and sales teams to manage case schedules and coordinate support.
• Contribute to research initiatives and provide structured feedback for product improvements and new features.
• Build strong, trusted relationships with physicians, lab staff, and hospital administrators.
• Partner with the sales, clinical and leadership team to understand market dynamics, competitive landscape, and evolving customer needs.
• Independently identify clinical opportunities and relay key insights to sales and leadership teams to support growth initiatives.
• Travel (automobile and airplane) to meet with current and prospective customers to discuss, demonstrate, and support clinical adoption of vMap.
• Network with hospital and clinic personnel to expand contacts and identify key decision-makers for future engagement.

Operational Support

• Manage vMap system updates and maintenance at assigned sites, including software upgrades and inventory support.
• Foster positive, collaborative relationships across internal teams and with external partners.
• Complete documentation, training, and case reports promptly and accurately.

Minimum Qualifications:

• Bachelor’s degree or equivalent professional experience.
• Strong technical aptitude with the ability to understand and communicate complex medical device information.
• Ability and willingness to travel extensively (more than 50%), including overnight travel.
• Excellent verbal and written communication skills.

Preferred Qualifications:

• 2+ years of experience in medical device clinical support, cardiac electrophysiology, or equivalent education and experience.
• Experience supporting EP lab procedures or technologies such as 3D cardiac mapping or CRM devices.
• IBHRE CEPS certification is highly desirable.

Additional Requirements:

• Valid driver’s license, reliable transportation, and current vehicle insurance.
• Satisfactory background and driving record (to be reviewed as part of the hiring process).
• Strong work ethic, reliability, professionalism, and a commitment to quality.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.
• Must meet all vendor credentialing requirements.
• Adhere to all company policies and procedures.
• Ability to stand, sit, and walk for extended periods (up to 8 hours/day).
• Environmental exposure to infectious disease and radiation.
• Ability to wear 7–9 lbs. of protective lead during procedures.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Medical Equipment Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

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