Clinical Solutions Specialist - Periop

Medline; Richmond (VA); On-site; USD 79,000 - 119,000; Full time

Benefits offered by this job

Health insurance

Life and disability insurance

401(k) contributions

Paid time off

Job summary

Medline Industries, LP in Richmond, VA, seeks a Clinical Education and Support Specialist to provide expert clinical guidance for Medline products and services. You will deliver end-user insights to enhance clinical processes and support retention in your specialty.

You will partner with the sales team, participate in quality reviews, and engage with professional organizations while traveling up to 75% to support customers nationwide.

Qualifications

• RN with bachelor’s degree in nursing or CNOR certification preferred.
• Three years of clinical OR experience required; cross-functional experience preferred.

Responsibilities

• Provide clinical support to customers and salesforce on clinical products and services.
• Assist with expansion and business retention of clinical customers with salesforce.
• Partner with sales on product conversions and implementations.
• Assist with quality investigations, waste assessments, clinical review & observations for improved practice.
• Conduct clinical/utilization reviews to identify waste, standardization opportunities and clinical practice adjustments.
• Engage in professional organizations; attend national, regional, and local industry events.

Skills

Clinical support

Data analysis

Travel 75%

MS Office

Scheduling

Education

RN - Nursing Bachelor's Degree (CNOR certification preferred) or Certified Surgical Technologist

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Job Summary

Provide clinical expertise and customer education programs, materials, and resources in support of Medline clinical products and/or services. Provide end-user insight to clinical process enhancement and improvement opportunities in order to secure or enhance current business for area of specialty.

Job Description

Responsibilities

• Provide clinical support to customers and salesforce on clinical products and services.
• Assist with expansion and business retention of potential and existing clinical customers in collaboration with the Medline salesforce
• Partner with sales force on product conversions and implementations. Assist sales in their territories as needed at the local and national/corporate account level.
• Assist with quality investigations, waste assessments, clinical review & observations for improved practice and best practice recommendations.
• Conduct clinical and utilization reviews to identify waste, standardization opportunities and clinical practice adjustments for programs of specialty area.
• Contribute to the development of new products along with the modification and improvements of existing products by providing customer (end user) insight for process enhancement and improvement opportunities.
• Engage in professional organizations; attend national, regional, and local industry events.

Required Experience

Education

• RN - Nursing Bachelor's Degree (CNOR certification preferred) or Certified Surgical Technologist

Work Experience

• Minimum of three (3) years of clinical experience in the operating room required. Cross-functional experience in ancillary procedural areas-such as the Cath Lab, Interventional Radiology (IR), Sterile Processing (SPD), Supply Chain, or Labor & Delivery-is preferred.
• Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Experience prioritizing workload and scheduling effectively in order to meet deadlines.
• Proficient in Microsoft Word, Excel, PowerPoint.
• Position requires travel (by air/auto) up to 75% of the time for business purposes (within state and out of state).
• Environment includes office setting and medical facilities.
• Position may require non-traditional work hours during in-services (ex. weekends, multiple work shifts).

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary

The anticipated salary range for this position:

$79,000.00 - $119,000.00 Annual

The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Benefits

• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
• For a more comprehensive list of our benefits please click here .

We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.