Product Support Specialist

Medline; Indiana (PA); On-site; USD 54,000 - 81,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Job summary

Medline Industries, LP is seeking a Sales Representative to gain exposure to all aspects of the role within a designated territory. You will assist sales partners in project management and lead efforts in executing clinical product programs and trials.

Responsibilities include leading product trials and conversions, maintaining customer relationships, and coordinating with field sales reps, management, and product divisions.

Qualifications

• Bachelor’s degree and at least 2 years of sales or customer service related experience.
• Or high school diploma with at least 4 years of sales or customer service related experience.
• Experience developing presentations for various audience levels.
• Willing to travel at least/up to 50% of the time for business purposes (within state and out of state).

Responsibilities

• Assist sales partners in project management.
• Lead management of product trials, conversions, and PV implementations.
• Establish and maintain customer relationships and conduct weekly team meetings.
• Monitor project progress and communicate status to sales teams, product teams and customers.
• Collaborate with internal partners to ensure goals and resource alignment.
• Ensure timely follow-up and resolution of issues.

Skills

Sales experience

Presentation skills

Customer service

Travel readiness

Education

Bachelor's degree

High school diploma

Job description

Job Summary

To gain exposure to all aspects of the Sales Representative position, contribute to efforts to grow clinical product programs in a designated territory. Assist sales partners in project management and lead efforts in executing clinical trials and product conversions.

Job Description

MAJOR RESPONSIBILITIES

• Ensure project implementation and completion while gaining hands‑on exposure to all aspects of the Sales Representative position.
• Lead, prioritize, and manage the work flow of product trials, conversions, and/or PV implementations.
• Ensure overall goals and objectives of the customer are met by managing expectations and aligning appropriate resources.
• Establish and maintain customer relationships to include conducting weekly team meetings with the state of business with both the customer and the sales reps.
• Monitor project progress; communicate project status to sales teams, product teams and customers.
• Ensure follow up and resolution of issues is completed on a timely basis.
• Collaborate and build effective relationships within assigned accounts as well as with internal partners (Field Sales Reps, Management, and Product divisions).

MINIMUM REQUIREMENTS

• Bachelor’s degree and at least 2 years of sales or customer service related experience OR high school diploma or equivalent and at least 4 years of sales or customer service related experience.
• Experience developing presentations for various audience levels.
• Willing to travel at least/up to 50% of the time for business purposes (within state and out of state).

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $54,000.00 - $81,000.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Benefits

• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
• For a more comprehensive list of our benefits please click here.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Through our culture of belonging, our agile and resilient global team is determined to get our customers exactly what they need, at the right time, every time.

Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories.

To learn more about how Medline makes healthcare run better, visit www.medline.com.