Clinical Services Assistant Manager

hss; New York (NY); On-site; USD 110,000 - 168,000; Full time

Job summary

Hospital for Special Surgery (HSS) is seeking an Assistant Manager, Clinical Services (RN) to oversee clinical operations and nursing staff in a dynamic orthopedic outpatient setting. The role emphasizes staff management, onboarding, and ensuring high-quality patient care.

The position demands a NY RN license, BSN, and a Master’s degree or active enrollment, with ANCC certification preferred. The base pay ranges from $110,000 to $167,500, with additional benefits; regular full-time, day shift.

Qualifications

• Must hold NY RN license and registration.
• BSN required with Master’s degree or current enrollment.
• ANCC board certification required.
• BLS through AHA.
• Epic clinical workflows experience desirable.

Responsibilities

• Clinical (80%): Support physician visits and other clinical activities.
• Room patients, review medical history, obtain data.
• Assist with procedures (suturing, casts, EKG, venipuncture, injections).
• Improve patient throughput.
• Administrative (20%): Support Manager in nursing staff management, scheduling, and allocations.
• Onboard and train new providers and staff.
• Ensure compliant and competent nursing practice on site.
• Monitor supply par levels and expiration dates.

Skills

Teamwork

Organization

Patient care

Education

BSN

RN license

Master’s degree

ANCC board certification

BLS by AHA

Tools

Epic

Job description

Assistant Manager, Clinical Services (RN)

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Day (United States of America)

Compensation Range

The base pay scale for this position is $110,000.00 - $167,500.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

Responsibilities

Key responsibilities include, but are not limited to:

• Clinical (80%)
• Support physician office visits and other clinical activities.
• Room patients, including preparation for exams, reviewing past medical history, and obtaining patient data.
• Assist with procedures, including but not limited to suture/staple removal, cast application and removal, EKG, venipuncture, and injections.
• Foster effective patient throughput.
• Administrative (20%)
• Support the Manager, Clinical Services in the management of the nursing staff.
• Daily schedule and staffing assignments (coordinating per diems, vacations, callouts, etc.).
• Physician room and dictation station assignments.
• Supports accurate timekeeping processes in conjunction with Manager.
• Primary point of clinical contact onsite in absence of Manager, Clinical Services.
• Support the Manager, Clinical Services in the management of the nursing staff.
• Travel to neighboring site to cross cover during vacations and call outs etc..
• Support the Manager, Clinical Services in the management of the nursing staff.
• Onboarding and training new providers, extenders, clinical departments and nursing staff.
• Support the Manager, Clinical Services in ensuring compliant and competent nursing practice for the site.
• Monitor par levels for supplies, ordering as needed.
• Check expiration dates of current supplies in the closet, medication buckets, and on all medications and vials.
• Check the automated external defibrillator (AED) daily and alert the Manager, Clinical Services when the battery needs to be changed.
• Complete temperature logs on medication and specimen refrigerator and freezer.

Minimum Qualifications

• NY RN License & Registration
• BSN
• BLS via AHA
• Board Certification recognized by the ANCC, required
• Masters required, or currently enrolled

Experience

Required: Minimum of 2 years of nursing experience; Demonstrated basic knowledge of orthopedic and outpatient care as well as a working knowledge of processes involved in physician practices with strong organizational and prioritizing skills. Demonstrated ability to work within a team environment and display a positive attitude towards assignments and others. Proficiency in Epic clinical workflows.

Non-Discrimination Policy

Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surg