Clinical Services Administrator

Examinetics; Overland Park (KS); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive hourly rate

Medical, Vision, and Dental Insurance

401(k) with employer matching

3 weeks PTO

Annual company bonus

Job summary

Examinetics is looking for a detail-oriented Clinical Services Administrator to join our Overland Park, KS office. This full-time role manages client accounts, coordinates scheduling with occupational health clinics, and reviews lab results for accuracy.

The position emphasizes safeguarding PHI, client communication, and program development to support a nationwide client base. A minimum of 2 years in a client-facing role and proficiency in Excel and Outlook are preferred.

Qualifications

• Must have a high school diploma or equivalent and 2+ years of work experience.
• Experience working directly with clients is required.
• Proficient in sorting/filtering data in Excel and using Outlook.
• Accurate data entry and time-management skills are essential.
• Ability to work independently and within a team environment.
• Strong attention to detail and ethical handling of PHI.

Responsibilities

• Maintain their client companies' clinical services.
• Assist in program development and procedures.
• Process customer documents; resolve data deficiencies per procedures.
• Verify data accuracy; purge duplicates as needed.
• Assist with changes to existing orders from clients.
• Maintain recall lists for each client company.
• Interact with clients to ensure orders are correct and complete.
• Ensure confidential handling of PHI.
• Review lab results against established metrics and requirements.

Skills

Excellent analytical skills

Attention to detail

Strong communication

Interpersonal skills

Discretion with PHI

Ethical standards

Organizational skills

Multitasking

Education

High School Diploma or Equivalent

2+ years of work experience

2+ years client-facing experience

Data sorting/filtering in Excel

Experience with Microsoft Outlook

Accurate data entry

Independent and team work

Prioritizing and multitasking

Tools

Excel

Microsoft Outlook

Job description

Examinetics is looking for a detail-oriented and client-focused individual to join our team as a Clinical Services Administrator! This position is a full-time role at our corporate office in Overland Park, KS. The Clinical Services Administrator will be responsible for managing client accounts, scheduling with occupational health clinics, and reviewing lab results.

Why you will love working at Examinetics

• Competitive Hourly Rate
• Medical, Vision, and Dental Insurance
• 401(k) Plan with Employer Matching
• 3 Weeks Paid Time Off (PTO)
• Annual Company Bonus

Primary Responsibilities

• Maintain their individual client companies clinical services.
• Assist in the development of programs and the operating procedures.
• Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the manager for resolution.
• Verify entered customer and account data by reviewing, correcting, deleting or re-entering data and purging files to eliminate duplication of data.
• Assist existing clients with any order changes, additions or deletions to existing orders.
• Maintain a recall list for each of their client companies.
• Interact directly with client companies as needed to assure that proper orders are being generated and completed.
• Ensure the confidential and accurate handling of Protected Health Information (PHI).
• Review lab results by comparing to established metrics and qualification requirements.

Job Qualifications

Education and/or Experience

• High School Diploma or Equivalent.
• 2+ year(s) of work experience.
• 2+ year(s) experience working directly with clients or customers.
• Experience sorting and filtering data in Excel or similar tool.
• Experience working with Microsoft Outlook or similar tool.
• Experience entering data accurately.
• Experience working independently and as part of a team.
• Experience prioritizing and multitasking effectively.

Skills & Abilities

• Excellent analytical skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with discretion and maintain high ethical standards.
• Strong organizational skills and the ability to manage multiple tasks and priorities effectively.

About Examinetics

Examinetics is the leading Workforce Health provider, serving clients nationwide. For over 25 years we have been helping businesses of all sizes and from every industry to protect and empower their employees with health compliance solutions. From hearing conservation to respiratory and overall health, our comprehensive suite of services delivers strategic value to clients and their employees. Examinetics proudly serves the workforce health needs of the nation’s best companies, assisting them in their mission-critical priorities. Examinetics is headquartered in Overland Park, KS, with almost 300 associates serving over 3,000 clients in over 16,000 locations annually.

Non-Discrimination

Examinetics is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.