Clinical Scheduling Coordinator

UnitedHealth Group; Pensacola (FL); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

401k contribution

Job summary

UnitedHealth Group in Pensacola is seeking an in-office Scheduling Specialist to manage patient referrals and visit schedules using an online system. You will assign assessments and visits and collaborate with leaders to match clinicians to patient needs.

The role requires high school education or equivalent and strong organizational, communication, and decision-making abilities, with familiarity with healthcare regulations. The company offers comprehensive benefits and growth opportunities.

Qualifications

• High school education or equivalent experience.
• 1+ years of scheduling experience in a health care setting using an online scheduling system.
• Exceptional organizational, customer service, communication, and decision-making skills.
• Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.

Responsibilities

• Uses an automated scheduling system to maintain a calendar of services for episodic and per visit customers.
• Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
• Monitors pending referrals daily and assigns licensed professionals and case managers for start of care visits.
• Communicates daily with field staff regarding visits unaddressed in late, pending, or incomplete status for resolution.

Skills

Scheduling experience

Organizational skills

Customer service

Communication skills

Decision-making

Education

High school diploma or equivalent

Job description

UnitedHealth Group in Pensacola is seeking an in-office Scheduling Specialist to manage patient referrals and visit schedules using an online system. You will assign assessments and visits and collaborate with leaders to match clinicians to patient needs.

The role requires high school education or equivalent and strong organizational, communication, and decision-making abilities, with familiarity with healthcare regulations. The company offers comprehensive benefits and growth opportunities.