Clinical Sales Manager, CRM - St. Louis, MO or Kansas City, KS

Abbott; St. Louis (MO); Remote; USD 97,000 - 195,000; Full time

Job summary

Join a forward-thinking company as a Clinical Sales Manager, where you will lead a team dedicated to improving patient care through innovative cardiac rhythm technologies. This role involves collaborating with key stakeholders to drive revenue growth, developing clinical representatives, and implementing strategies to enhance service efficiency. With a commitment to employee development and a diverse workplace, this organization offers a supportive environment where you can thrive and make a meaningful impact in the healthcare sector. Embrace the opportunity to shape the future of cardiac care and contribute to a mission that truly matters.

Benefits

Career Development

Free Medical Coverage

Retirement Savings Plan

Tuition Reimbursement

Diversity Recognition

Flexible Work Schedule

Qualifications

• Bachelor's degree plus 7-9 years of related work experience required.
• CRM certification and strong leadership skills are essential.

Responsibilities

• Partner with sales teams to drive revenue growth and market share.
• Manage and coach clinical specialists to ensure alignment with goals.
• Implement strategies to optimize service efficiency and clinical headcount.

Skills

Leadership

Strategic Problem-Solving

Communication Skills

Project Management

CRM Therapy Knowledge

Conflict Management

Customer Interaction

Organizational Skills

Goal-Oriented

Flexibility

Education

Bachelor's Degree

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The Clinical Sales Manager position is a field-based position based in St. Louis, MO or Kansas City, KS in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.

What You’ll Work On

Partner and collaborate with key stakeholders to achieve region revenue growth goals and manage the region’s clinical specialists and resources. This position will identify and implement strategies to increase coverage efficiency, improve productivity, and strengthen the selling mindset of the clinical team. Responsible for the development/coaching of clinical representatives, as well as administrative management tasks.

Job Duties:

• Partner with Regional Sales Director, Territory Managers, and Sales Representatives to drive revenue growth and market share capture through strong coordination of sales and service efforts across the region.
• Identify clinical opportunities through analytics, time studies and/or field visits.
• Address clinical opportunities through coaching or the development and execution of measurable initiatives.
• Coordinate, develop, and implement strategies to increase service efficiency and optimize clinical headcount utilization. Leverage best practices via a network of Clinical Leaders and training.
• Manage and coach clinical specialists through the utilization of field rides, individual and group meetings, and company resources to ensure regional alignment of goals, development of talent, and adoption of best practices.
• Demonstrate effective change leadership to adapt to an evolving customer base, industry service expectations, and changes in team member skills and capabilities needed to win in the market.
• Communicate and drive alignment within CRM at both the Area/Regional level on vision, goals, and activities.
• Adhere to, communicate, and reinforce policies, business conduct, and quality standards.
• Be a critical part of a collaborative regional management team to locate, recruit and hire top clinical candidates for open positions. Continually work to maintain a strong, diverse personnel “bench” of candidates for use in future hiring opportunities.
• Oversee the training and development of the clinical team in implant, service delivery, competitive, and product knowledge.
• Ensure all direct reports have annual/quarterly objectives and implement a regular schedule of evaluating performance, providing feedback and coaching, and documenting performance needs and achievements; implement performance improvement plans, if needed.
• Coach and advise the clinical team on teamwork, time and task management, and career development.
• Perform administrative tasks related to management, expense, inventory, and communication activities.

Qualifications:

Required:

• Bachelor’s degree plus 7-9 years of related work experience or an equivalent combination of education and work experience.
• CRM certification and demonstrated aptitude in CRM therapy knowledge for implants and device support.
• Knowledge of local CRM customer base preferred.
• Demonstrated leadership/credibility with the local team(s).
• Strong business acumen and strategic problem-solving skills.
• Ability to interact effectively with internal and external customers.
• Ability to manage conflict effectively and effect change.
• Strong oral and written communication skills.
• Strong project management experience.
• Must be energetic, organized, determined and goal-oriented.
• Schedule flexibility for case coverage and client meetings after hours and on weekends.
• Ability to travel approximately 25-50% of the time, dependent on territory geography.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

The base pay for this position is $97,300.00 – $194,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Sales Force

DIVISION:

CRM Cardiac Rhythm Management

LOCATION:

United States of America: Remote

WORK SHIFT:

Standard

TRAVEL:

Yes, 50% of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment.