Clinical Sales Manager, CRM - St. Louis, MO or Kansas City, KS

Abbott Laboratories; St. Louis (MO); On-site; USD 80,000 - 120,000; Full time

Job summary

Join an innovative healthcare leader as a Clinical Sales Manager, where you will play a pivotal role in driving revenue growth and enhancing clinical services. This dynamic position allows you to partner with key stakeholders, manage a talented clinical team, and implement strategies that improve service efficiency and productivity. You will be at the forefront of advancing cardiac rhythm technologies, ensuring that you contribute to meaningful healthcare solutions. With a strong emphasis on career development, Abbott offers a collaborative environment that values diversity and inclusion. If you are passionate about making a difference in healthcare and have the leadership skills to inspire a team, this is the opportunity for you.

Benefits

Free Medical Coverage

Retirement Savings Plan

Tuition Reimbursement

Flexible Schedule

Career Development Opportunities

Qualifications

• 7-9 years of related work experience or equivalent education.
• CRM certification and strong business acumen required.

Responsibilities

• Drive revenue growth and manage clinical specialists in the region.
• Develop and implement strategies to optimize clinical headcount.

Skills

Leadership

Strategic Problem-Solving

Communication Skills

Project Management

Conflict Management

CRM Therapy Knowledge

Education

Bachelor’s Degree

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The Clinical Sales Manager position is a field-based position based in St. Louis, MO or Kansas City, KS in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.

What You’ll Work On

Partner and collaborate with key stakeholders to achieve region revenue growth goals and manage region’s clinical specialists and resources. This position will identify and implement strategies to increase coverage efficiency, improve productivity, and strengthen selling mindset of the clinical team. Responsible for the development / coaching of clinical representatives, as well as administrative management tasks.

Job Duties:

• Partner with Regional Sales Director, Territory Managers, and Sales Representatives to drive revenue growth and market share capture through strong coordination of sales and service efforts across the region.
• Identify clinical opportunities through analytics, time studies and/or field visits.
• Address clinical opportunities through coaching or the development and execution of measurable initiatives.
• Coordinate, develop, and implement strategies to increase service efficiency and optimize clinical headcount utilization. Leverage best practices via network of Clinical Leaders and training.
• Manage and coach clinical specialists through the utilization of field rides, individual and group meetings and company resources to ensure regional alignment of goals, development of talent and adoption of best practices.
• Demonstrate effective change leadership to adapt to an evolving customer base, industry service expectations, and changes in team member skills and capabilities needed to win in the market.
• Communicate and drive alignment within CRM at both the Area/Regional level on vision, goals and activities.
• Adhere to, communicate, and reinforce policies, business conduct and quality standards.
• Be critical part of a collaborative regional management team to locate, recruit and hire top clinical candidates for open positions. Continually work to maintain a strong, diverse personnel “bench” of candidates for use in future hiring opportunities.
• Oversee the training and development of the clinical team in implant, service delivery, competitive and product knowledge.
• Ensure all direct reports have annual/quarterly objectives and implement a regular schedule of evaluating performance, providing feedback and coaching, and documenting performance needs and achievements; implement performance improvement plans, if needed.
• Coach and advise the clinical team on teamwork, time and task management, and career development.
• Perform administrative tasks related to management, expense, inventory and communication activities.

Qualifications:

Required:

• Bachelor’s degree plus 7-9 years of related work experience or an equivalent combination of education and work experience
• CRM certification and demonstrated aptitude in CRM therapy knowledge for implants and device support.
• Knowledge of local CRM customer base preferred
• Demonstrated leadership/credibility with the local team(s).
• Strong business acumen and strategic problem-solving skills
• Ability to interact effectively with internal and external customers.
• Ability to manage conflict effectively and effect change.
• Strong oral and written communication skills.
• Strong project management experience.
• Must be energetic, organized, determined and goal oriented.
• Schedule flexibility for case coverage and client meetings after hours and on weekends.
• Ability to travel approximately 25-50% of the time, dependent on territory geography.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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