Clinical Sales Liaison (50856)

Performance Home Medical; Oregon; On-site; USD 45,000 - 65,000; Full time

Job summary

A leading medical supply company is seeking a Clinical Sales Liaison to serve as an essential link between healthcare providers and patients. This entry-level role entails promoting home medical equipment, ensuring seamless care transitions, and supporting patients in their home-based practices with a strong emphasis on relationship building.

Qualifications

• 1-3 years of relevant experience or training preferred.
• Prior experience in home medical equipment and respiratory services highly desirable.

Responsibilities

• Promote home medical equipment and respiratory services.
• Build relationships with healthcare providers.
• Assist sales and customer service teams with documentation.

Skills

Verbal communication

Written communication

Problem-solving

Organizational skills

Interpersonal skills

Education

Bachelor’s or associate degree

Job description

Join to apply for the Clinical Sales Liaison (50856) role at Performance Home Medical.

Performance Home Medical has been a leader in providing quality products and services since 1995.

At Performance Home Medical (PHM), our patients come first. Using the latest technology and clinical support, we help our patients take control of their conditions and live longer, healthier lives.

We are seeking a detail-oriented and data-driven individual to join our dynamic team at Performance Home Medical, a leading medical supply company.

We offer a fun, positive, and performance-oriented team environment, a competitive salary with uncapped commissions, and a great career path.

Summary

The Clinical Sales Liaison serves as an on-site vital link between healthcare providers, patients, and our organization, ensuring seamless transitions of care by promoting our home medical equipment (HME) and respiratory services. This role involves building strong relationships with referral sources, educating medical professionals on our services, and supporting patients in their transition to home-based care.

Essential Duties and Responsibilities

• Assist the Sales, Accounts Receivable, and Customer Service teams in obtaining patient chart notes and documentation needed to meet insurance coverage criteria.
• Attend PHM Sales Team meetings to stay current on team and company needs.
• Present PHM and yourself professionally to enhance trust and organizational image within the medical community.
• Work after hours as needed.
• Deliver and set up PAP therapy equipment as required.
• Maintain a high level of knowledge on respiratory and other equipment provided by PHM, including troubleshooting, options, insurance guidelines, and company processes. Serve as a resource for customers, referral sources, and the community through updates and periodic in-service education.
• Follow up and communicate effectively with customers and referral sources to ensure quality service and resolve concerns.
• Adhere to insurance guidelines, company policies, procedures, and regulatory requirements to ensure customer satisfaction, compliance, and clear communication of financial and process expectations.
• Work effectively within a team setting.
• Be flexible in daily routines to ensure timely equipment delivery to all referrals and patients.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities.

Education and/or Experience

A bachelor’s or associate degree from an accredited institution is preferred, along with 1-3 years of relevant experience or training. A combination of education and experience will also be considered. Prior experience in home medical equipment and respiratory services is highly desirable.

Reasoning Ability

Ability to solve practical problems and interpret instructions in various formats to come to effective solutions that meet standards.

Mathematical Skills

Ability to perform basic math operations and compute rates, ratios, and percentages.

Other Skills and Abilities

• Ability to work independently.
• Good verbal and written communication skills.
• Ability to understand and follow organizational policies and procedures.
• Ability to learn and communicate product features and benefits.
• Professional presentation skills when meeting with medical professionals.
• Ability to meet deadlines and work under pressure.
• Strong people skills and follow-up abilities.
• Organized and detail-oriented.
• Ability to resolve customer service issues effectively.

Certificates, Licenses, Registrations

• Valid driver’s license and vehicle insurance in residing state.
• If a medical professional, current license in residing state.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industries: Hospitals and Healthcare

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Location: Portland, Oregon Metropolitan Area