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Overview
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan, offering strategic talent solutions worldwide. Our client is a health insurance company providing various health care coverage plans, including individual and family plans, dental and vision, and employer plans.
Title: Clinical Review Registered Nurse
Work Location: Vermont
Duration: 1-3 Months
Job Type: Contract
Work Type: Remote
Position Summary
- This position executes utilization management processes to ensure the delivery of medically necessary, appropriate, cost-effective, and high-quality care through clinical reviews.
- Reviews requests against standardized medical necessity and appropriateness criteria for initial and continued service authorization.
- Identifies questionable cases and refers them to a supervisor or medical director for review.
Primary Responsibilities
- Conduct clinical reviews of all prior approvals, post-service reviews, customer service, and claim requests. Determine the adequacy of clinical information submitted and request additional information as needed. Make determinations based on medical policy, evidence-based guidelines, and medical necessity.
- Communicate directly with requesting providers to obtain additional clinical information necessary for utilization management decisions.
- Review late and out-of-network prior approval/referral authorizations for appropriateness and determine benefit levels based on medical necessity.
- Provide timely and accurate reviews for procedure/service appropriateness, reconsideration, and appeals based on applicable standards.
- Perform monthly audits of prior approval processes and weekly reviews to confirm medical necessity and appropriateness of services.
- Use sound clinical judgment along with review criteria and practice guidelines to confirm medical necessity and appropriateness.
- Support Provider Relations and Provider Reimbursement teams regarding clinical issues related to new procedures, coding, pricing, and provider communications.
- Refer cases to the medical director as appropriate and report any potential quality of care issues.
- Update case files in the appropriate systems promptly.
- Participate in medical policy development and research, collaborating with providers.
- Review health service delivery, utilization, and cost data.
- Identify members who may benefit from case management and initiate referrals for intervention.
- Determine member eligibility, coverage, and benefits, aiming to enhance member and provider satisfaction.
- Assist in the accurate adjudication of care management services during claims processing.
Competencies (Knowledge, Skills, and Abilities)
Subject Matter Expertise
- Strong knowledge of healthcare delivery systems, health insurance, medical practices, trends, regulatory standards, and provider network management.
- Comprehensive understanding of all plan products and benefits affecting clinical decision-making.
- Expertise in clinical nursing practice.
Computer Skills
- Proficient in Microsoft Office, CPT, HCPCS coding, ICD-10 diagnosis codes, and specialized applications like Salesforce Health Cloud, Acuity, Microsoft CRM, OnBase, Jira.
Communication Skills
- Excellent written and oral communication skills.
Interpersonal Skills
- Strong interpersonal skills.
Organizational Abilities
- Strong organizational skills.
Analytical Skills
- Strong analytical skills, including statistical data analysis.
TekWissen Group is an equal opportunity employer supporting workforce diversity. We are a global human capital, recruitment, and IT services organization operating since 2009, with a presence in six countries: United States, Canada, Australia, India, United Kingdom, and the Philippines. We specialize in tailored talent solutions and IT engagements.