Clinical Resource Manager

Essity North America Inc. in; Philadelphia (Philadelphia County); Remote; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Clinical Resource Manager for Advanced Wound Care to lead educational initiatives and support key customer accounts. This remote position covers the Northeast region, requiring frequent travel. The ideal candidate will have extensive experience in wound management and a passion for improving healthcare outcomes. You'll play a crucial role in delivering value-added resources, consulting strategies, and clinical expertise to enhance customer satisfaction and product implementation. Join a collaborative culture that prioritizes innovation and personal growth while making a significant impact on health and hygiene solutions.

Benefits

United Healthcare PPO

EyeMed Vision Insurance

Delta Dental Insurance

Wellness program

401(k) with employer match

Company paid Life Insurance

Employee Assistance Program

Paid Time Off

Employee discounts program

Scholarship program for children

Qualifications

• Minimum of 5 years' experience in wound management required.
• Registered Nurse or comparable work experience needed.

Responsibilities

• Provide education and consultation to support customer needs.
• Manage wound care product conversions in select facilities.
• Develop and deliver Clinical Education programs.

Skills

Wound Management

Teaching Skills

Organizational Skills

Basic Computer Skills

Education

Bachelor's Degree

Advanced Wound Management Certification

Job description

Clinical Resource Manager – Advanced Wound Care (Northeast)

Who We Are

Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being through innovation in Professional Hygiene, Consumer Goods, and Health & Medical Solutions.

Working at Essity is not just a career, it's where you'll play your part in a better future, making the world a healthier, more hygienic, and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being. At Essity, there's shared belonging and individual growth. Our culture grows with you.

Essity is looking for an experienced Clinical Resource Manager – Advanced Wound Care. The Clinical Resource Manager will be responsible for developing/delivering educational services and value-added resources to support both internal and external customers. This person will also assist in the comprehensive conversion and maintenance of key customer accounts.

This will be a remote position responsible for covering the Northeast region. The ideal candidate should live in the aligned Essity Regional structure and ability to travel often.

We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk.

What You Will Do

1. Provide education and consultation in support of customer needs and sales goals.
2. Manage key activities related to wound care product conversions in select facilities (e.g., clinical evaluation, education, and cost comparison).
3. Identify, design and implement appropriate consulting strategies as dictated by the needs of the marketplace and corporation to maximize efficiencies within key accounts.
4. Assess customer needs and develop tools and strategies to resolve issues.
5. Assist in the development and delivery of Clinical Education programs and product-related education to support key customers.
6. Serve as a key clinical and educational contact for customers using Advanced Wound Care products and implementing product conversions.
7. Follow-up with key accounts and customers to assess unmet education and clinical needs as it relates to successful product implementation.
8. Collaborate with critical functional areas within Advanced Wound Care.
9. Provide clinical and professional expertise to internal and external customers. Interacts with senior personnel on significant technical matters, policies and plans that require coordination between organizations.
10. Provide customer feedback to corporate teams to improve new and existing products.
11. Collaborate with Marketing Managers by providing clinical perspective and expertise to assist in development and growth of assigned business areas.
12. Serve as an education and clinical resource for advanced wound products for the Field Sales team.
13. Develop and enhance clinical and market expertise.
14. Maintain active involvement in key professional organizations.
15. Support professional organizations by actively presenting at regional and national meetings.
16. Collaborate with customer/KOLs present and publish clinical experiences with AWC products.
17. Continue education through conferences and courses to improve clinical knowledge and enhance understanding of current healthcare environment.
18. Actively seek out and work with customers to identify materials which would support product sales and enhance competitive market intelligence.

Who You Are

1. Minimum of 5 years' experience in wound management.
2. Registered Nurse or comparable work experience.
3. Bachelor's degree or comparable work experience.
4. Advanced Wound Management Certification.
5. 75% travel expected.
6. Excellent organizational skills.
7. Teaching experience.
8. Basic computer skills.

About Our DEI Culture

Guided by our Beliefs & Behavior, our culture is the foundation that connects our history with our future. At Essity, care, collaboration and inclusion are more than buzzwords, they are practiced on an everyday basis. And with a purpose of breaking barriers to wellbeing, promoting gender equality and enable customers and consumers to lead a fuller life at all stages of life, DEI is in our core.

As we work in diverse teams across geographies, cultures and professional areas, inclusive leadership is something we expect from ourselves and each other. In our leadership platform, we express this as leveraging the power of differences. From experience we know that diverse and inclusive teams are key to innovate and profitably grow our business while simultaneously address our ambitious climate targets.

What We Can Offer You

At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.

Compensation and Benefits:

Competitive annual salary + annual incentive bonus + benefits. Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.

Along with competitive pay you will be eligible for the following benefits:

• United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance
• Wellness program provided through Rally
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match and annual employer base contribution
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• PTO offering with Paid Holidays
• Voluntary benefits to include: critical illness, hospital indemnity, and accident insurance
• Employee discounts program
• Scholarship program for children of Essity employees.

Collaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Competitive Total Rewards

Additional Information

The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law.

Together, we are improving lives, every day. Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.