Clinical Research Program Manager

Kelly Services; Spokane (WA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan

Paid holidays and transit benefits

Sick leave and wellbeing programs

Job summary

Kelly Science & Clinical is seeking a Clinical Research Program Manager to lead a portfolio of industry-sponsored trials in Spokane, WA. This on-site role oversees startup, execution, data quality, and sponsor relationships, primarily in neurology-related studies.

You will manage Clinical Research Coordinators, ensure regulatory compliance, and drive enrollment strategies. The ideal candidate has 5+ years of clinical research leadership, hands-on startup and monitoring experience, and a

Qualifications

• Bachelor’s degree in health, science, clinical research, business, or related field; equivalent experience may be considered.
• At least 5 years of progressively responsible clinical research experience.
• Experience independently managing industry-sponsored interventional trials.
• Experience across trial startup, enrollment, monitoring, data quality, protocol compliance, and closeout.
• Supervising, mentoring, training, or leading Clinical Research Coordinators or comparable staff.
• Strong knowledge of FDA-regulated clinical research, ICH‑GCP, consent, source docs, and data integrity.
• Experience communicating with sponsors, CROs, monitors, and investigators.
• ACRP certification (ACRP-CP, CCRC, or CCRA) preferred.

Responsibilities

• Lead day-to-day operations for a portfolio of Phase I–IV trials from feasibility to closeout.
• Directly supervise, train, and develop a team of Clinical Research Coordinators.
• Assign study responsibilities based on protocol complexity and workload.
• Monitor enrollment, visits, data quality, deviations, sponsor requests, and risks.
• Ensure studies are staffed, inspection-ready, and compliant with protocols and regulations.
• Lead startup activities including feasibility, site qualification, initiation visits, and trainings.
• Partner with regulatory, labs, pharmacy, nursing, investigators, vendors, and admin teams.
• Serve as senior contact for sponsors, CROs, monitors; address requests promptly.
• Support business development via feasibility, site selection, and sponsor relationships.
• Develop recruitment, prescreening, enrollment, and retention strategies.
• Identify opportunities to improve workflows, SOPs, and quality practices.

Skills

Leadership

Project management

Regulatory compliance

Communication

Data integrity

ICH-GCP

Education

Bachelor’s degree in health/science

ACRP certification

Tools

EDC systems

CTMS/eSource

EMR systems

Microsoft Office

Job description

Clinical Research Program Manager — Spokane, WA

Kelly® Science & Clinical is seeking a Clinical Research Program Manager for a Direct Hire opportunity supporting research site client. If you are an experienced clinical research leader who is dedicated to advancing high-quality research, upholding Good Clinical Practice, and thriving in a fast-paced, professional environment, trust The Experts at Hiring Experts to guide your next career move.

This on-site leadership role oversees the operational execution, quality, and growth of a portfolio of industry-sponsored clinical trials, primarily within neurology and neurodegenerative disease research. The Clinical Research Program Manager will lead Clinical Research Coordinators, drive study startup and execution, build productive sponsor/CRO relationships, and support expansion of the clinical trial pipeline.

What You’ll Do

• Lead day-to-day operations for a portfolio of Phase I–IV industry-sponsored clinical trials, from feasibility and startup through closeout.

• Directly supervise, train, mentor, and develop a team of Clinical Research Coordinators.

• Assign study responsibilities based on protocol complexity, workload, participant volume, and coordinator experience.

• Monitor enrollment, participant visits, data quality, protocol deviations, monitoring findings, sponsor requests, and operational risks.

• Ensure studies are appropriately staffed, inspection-ready, and conducted in alignment with protocols, ICH‑GCP, FDA regulations, IRB requirements, sponsor expectations, and site SOPs.

• Lead operational startup activities, including feasibility assessments, site qualification and initiation visits, workflow development, training plans, and cross‑functional readiness.

• Partner with regulatory, laboratory, pharmacy, nursing, investigator, vendor, budget/contract, and administrative teams to prepare studies for enrollment.

• Serve as a senior point of contact for sponsors, CROs, monitors, and study vendors; address requests and resolve operational concerns promptly.

• Support business‑development efforts by evaluating potential studies, completing feasibility questionnaires, participating in site‑selection activities, and maintaining sponsor/CRO relationships.

• Develop recruitment, prescreening, enrollment, and retention strategies with study teams and leadership.

• Identify opportunities to strengthen workflows, training materials, SOPs, quality practices, and scalable research operations.

• Support sponsor audits, CRO audits, internal quality reviews, CAPA activities, and regulatory inspection readiness.

Required Qualifications

• Bachelor’s degree in health, science, clinical research, business, or a related field; an equivalent combination of education and substantial clinical research experience may be considered.

• At least 5 years of progressively responsible clinical research experience.

• Demonstrated experience independently managing industry-sponsored interventional clinical trials.

• Experience across clinical trial startup, enrollment, monitoring, data quality, protocol compliance, and closeout.

• Prior experience supervising, mentoring, training, or leading Clinical Research Coordinators or comparable research staff.

• Strong working knowledge of FDA-regulated clinical research, ICH‑GCP, informed consent, protocol adherence, source documentation, and data‑integrity standards.

• Experience communicating directly with pharmaceutical sponsors, CROs, monitors, and investigators.

• Current Good Clinical Practice and Human Subjects Protection training.

• Current ACRP certification, such as ACRP‑CP, CCRC, or CCRA.

• Ability to work fully on‑site in Spokane, Washington.

Preferred Qualifications

• Seven or more years of progressive clinical research experience.

• Prior experience as a Clinical Research Manager, Program Manager, Site Manager, Lead CRC, or similar leadership role.

• Experience in neurology, movement disorders, Parkinson’s disease, Huntington’s disease, multiple system atrophy, essential tremor, or other neurodegenerative conditions.

• Experience with Phase I or other operationally complex clinical trials.

• Experience with sponsor outreach, feasibility assessments, site selection, or clinical research business development.

• Experience leading startup across multiple concurrent studies.

• Experience supporting FDA inspections, sponsor audits, CAPAs, or formal quality‑management and inspection‑readiness programs.

• Additional certification through ACRP, SOCRA, or another recognized clinical research organization.

Skills for Success

• Strong leadership, coaching, communication, and relationship‑management skills.

• Ability to translate complex protocols into practical site workflows and study plans.

• Excellent project‑management, organization, prioritization, and problem‑solving abilities.

• Comfortable managing multiple studies, team priorities, sponsor relationships, and competing deadlines.

• Proficiency with EDC systems, sponsor portals, CTMS/eSource platforms, EMR systems, Microsoft Office, and electronic scheduling tools.

• Strong commitment to participant safety, confidentiality, ethical research conduct, data integrity, and continuous improvement.

Work Environment

This is a primarily on‑site role in a professional clinical research setting. The position involves frequent interaction with participants, caregivers, investigators, coordinators, sponsors, CROs, monitors, vendors, and internal leadership. Some travel and occasional protocol-driven early morning, evening, or weekend work may be required.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work‑related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type.

• Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short‑term disability.
• As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.
• In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Why Kelly ® Science & Clinical?

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world’s most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals—it’s the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Affordant Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.