Overview
Alcanza is a growing multi‑site, multi‑phase clinical research company with locations across the United States and Puerto Rico. We conduct Phase I‑IV studies in several therapeutic areas, including vaccine, neurology, dermatology, psychiatry, and general medicine.
Department and Location
Department: Operations
Location: Olympus - Sugar Lake, TX
Key Responsibilities
- Screen patients for study enrollment.
- Obtain patient consents.
- Conduct patient follow‑up visits.
- Document information in source clinic charts.
- Enter data in EDC and answer queries.
- Obtain vital signs and ECGs.
- Perform basic lab procedures per protocol (blood specimen collection, centrifuge operation, storing and shipping specimens, accountability of specimens, and notifying courier for pick‑up).
- Request and track medical record requests.
- Update and maintain logs and chart filings.
- Maintain and order study‑specific supplies.
- Schedule subjects for study visits and conduct appointment reminders.
- Build/update source documentation as needed.
- Conduct monitoring visits and resolve issues in a timely manner.
- Ensure study‑related reports and patient results are reviewed by the investigator promptly.
- File SAE/Deviation reports to Sponsor and IRB as required.
- Document and report adverse events.
- Report non‑compliance to appropriate staff in a timely manner.
- Maintain effective communication with clients and team members.
- Practice ALCOAC principles with all documentation.
- Assist with study recruitment, patient enrollment, and tracking as needed.
- Maintain confidentiality of patients, customers and company information.
- Perform all other duties as requested or assigned.
- Complete all required activities for study start‑up, including completing training, uploading/printing certificates to file in ISF, etc.
- Prepare and attend site initiation visits (SIVs) and Investigator Meetings (IMs) as needed.
- Set up, train, and maintain all technology needed for studies.
Minimum Qualifications
A Medical Assistant diploma, LPN/LVN, EMT credential, or an Associate’s degree, and a minimum of 1 year of clinical research or clinical experience (or an equivalent combination of education and experience), is required. Proficiency in basic clinical procedures such as blood pressure, vitals, EKGs, phlebotomy, etc. is highly preferred. Bi‑lingual (English/Spanish) proficiency is a plus.
Required Skills
- Proficiency with computer applications such as Microsoft Office, email, electronic health records, web applications, and the ability to type proficiently (40+ wpm).
- Perform basic clinical procedures such as blood pressure, vitals, EKGs, phlebotomy.
- Strong organizational skills and attention to detail.
- Well‑developed written and verbal communication skills.
- Well‑developed interpersonal and listening skills and the ability to work independently as well as with co‑workers, subjects, managers and external customers.
- Ability to handle multiple tasks, adapt to changes in workload and priorities.
- Professional, respectful, self‑motivated with a strong work ethic.
- High degree of integrity and dependability.
- Ability to work under minimal supervision, identify problems and implement solutions.
- Handle highly sensitive information confidentially and professionally, in compliance with HIPAA guidelines.
Benefits
- Full‑time employees scheduled to work at least 30 hours per week are benefits‑eligible, with coverage beginning on the first day of the month following hire.
- Medical, dental, vision, life insurance, short and long‑term disability insurance, health savings accounts, supplemental insurances, and a 401(k) plan with a safe harbor match are offered.