Clinical Research Coordinator

Beth Israel Lahey Health; Boston (MA); On-site; USD 30,000 - 37,000; Full time

Job summary

Beth Israel Lahey Health in Boston, MA is seeking a Research Recruiter for clinical studies. You will screen and enroll subjects, ensure eligibility criteria are met, obtain informed consent, schedule visits, and assist with protocol adherence under supervision.

Key activities include data extraction from medical records, entering data into CRF systems, coordinating insurance approvals, and supporting IRB communication.

Qualifications

• Bachelor's degree required.
• 0-1 year of related work experience required.
• Medical terminology.
• Working knowledge of computer systems including web-based applications and some Microsoft Office applications (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Recruit and enroll research subjects onto clinical research projects according to study protocols.
• Verify eligibility criteria against medical records with staff.
• Discuss informed consent and coordinate scheduling and follow-up tests.
• Learn protocol requirements and monitor adherence with staff and investigators.
• Extract data from records and enter into the electronic CRF system.
• Assist with insurance approvals and scheduling procedures for subjects.
• Assist investigator with IRB correspondence.
• May perform duties in other clinics as needed.

Skills

Medical terminology

Written communications

Oral communications

Customer service

Decision making

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office

Outlook

Excel

Word

PowerPoint

Job description

When you join the growing BILH team, you're not just taking a job, you're making a difference in people’s lives. Responsible for screening research subjects for participation in clinical research projects, enrolling research subjects onto these studies, monitoring protocol implementation, completing required forms and reporting results. Works closely with other clinical research staff. Assist investigator with preparation of presentations and manuscripts.

Job Description

Primary Responsibilities

• Independently or in conjunction with other clinical research staff and/or research nurse, recruits and enrolls research subjects onto clinical research projects according to study protocols. May assess research subjects' eligibility for inclusion in a particular protocol based on contracts with physicians and nurses and knowledge of the protocol. (essential)
• Checks all eligibility and ineligibility criteria with the research subjects' medical record. Verifies information with clinical research nurse and/or principal investigator. (essential)
• Discusses informed consent with research subjects. Interacts with research subjects prior to entering the study and throughout the entire treatment. Assists with scheduling appointments and follow up tests. (essential)
• Learns protocol and monitors strict adherence to protocols by physicians, nurses and research subjects. Reviews protocol requirements with physicians, nurses and fellows. Identifies any problems with protocol compliance and notifies principal investigator and/or research nurse. Begins to learn how to independently resolve problems with protocol. (essential)
• Extracts data on protocol subjects from hospital records, outpatient charts and private physician office records in order to complete case report forms required by specific protocols. Enters data into computerized system. (essential)
• Assists clinic staff in obtaining insurance approval for subject protocol participation and scheduling tests and arranging admissions or outpatient visits for subjects. (essential)
• Assists investigator with correspondence with IRB. (essential)
• As needed, may function in areas/clinics performing job duties related to clinical research studies.

Required Qualifications

• Bachelor's degree required.
• 0-1 year of related work experience required.
• Medical terminology.
• Working knowledge of computer systems required, including web-based applications and some Microsoft Office applications, which may include Outlook, Word, Excel, PowerPoint or Access.

Competencies

Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.

Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.

Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.

Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.

Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

Teamwork: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Requirements

Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move throughout the hospital campus.

Pay Range

$21.64 - $26.50

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled