Clinical Research Coordinator

1400 The Spaulding Rehabilitation Hospital Corporation; Boston (MA); On-site; USD 29,000 - 40,000; Full time

Job summary

The Spaulding Rehabilitation Hospital Burn Rehabilitation Laboratory is seeking a Research Coordinator to support day-to-day operations on a funded study focused on a community-based self-management program for adults with chronic burn injury.

You will engage burn survivors, clinicians, and researchers, manage data, assist with phlebotomy and EKGs, and help recruit and follow up with participants in a collaborative team setting.

Qualifications

• Bachelor’s degree in a related field is required.
• Experience with human subjects research is preferred.
• Experience with REDCap or similar research systems is preferred.

Responsibilities

• Recruit patients for clinical trials and conduct phone interviews.
• Verify sponsor requirements and update forms per protocol.
• Prepare data for analysis and data entry.
• Document patient visits and procedures.
• Assist with regulatory binders and QA/QC procedures.

Skills

Attention to detail

Organizational skills

Interpersonal skills

Communication skills

Follow directions

Computer literacy

Clinical research protocols

Education

Bachelor’s Degree in related field

Tools

REDCap

Microsoft Office

EMR systems

Job description

Site: The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Spaulding Rehabilitation Hospital Burn Rehabilitation Laboratory is seeking a highly motivated, organized, and team-oriented Research Coordinator. This position is an opportunity to be an engaged and productive member of our research team; our team highly values the contributions of all of its members and is committed to your professional growth. The research coordinator will support various projects in the lab, including a newly-funded stakeholder-engaged study focused on developing, refining, and evaluating a community-based self-management program for adults living with chronic burn injury. The Research Coordinator will support day-to-day study operations, including stakeholder engagement and collaboration on the project, participant recruitment and follow-up, qualitative and quantitative data collection, data management, and dissemination activities. The position involves regular interaction with burn survivors, community partners, clinicians, and members of an interdisciplinary research team and requires professionalism, careful attention to detail, and respect for participants’ rights and lived experiences. Following established policies, procedures, and study protocols, provides assistance on clinical research studies, including recruiting, evaluating, and consenting patients for studies; collecting and organizing patient data; scheduling patients for study visits; performing clinical tests such as phlebotomy, EKGs, etc.; and maintaining and updating data generated by the study. Candidates who are in the process of completing their bachelor's degree have a six-month grace period from their hire date (up to one year if starting on a per diem basis) to provide degree equivalency verification.

Essential Functions

• Reviews proposals for compliance with sponsor and organizational guidelines; verifies that all sponsor requirements are met.
• Recruiting patients for clinical trials and conducting phone interviews.
• Verifies the accuracy of study forms and updates them per protocol.
• Prepares data for analysis and data entry.
• Documents patient visits and procedures.
• Assists with regulatory binders and QA/QC Procedures.
• Assists with interviewing study subjects.
• Assists with study regulator submissions.

Qualifications

Education: Bachelor's Degree Related Field of Study required.

Can this role accept experience in lieu of a degree? Yes.

Licenses and Credentials Experience: Some relevant research project work 0-1 year preferred.

• Careful attention to detail and good organizational skills.
• Ability to follow directions.
• Good interpersonal and communication skills.
• Computer literacy.
• Working knowledge of clinical research protocols.
• Ability to demonstrate respect and professionalism for subjects' rights and individual needs.

Additional Job Details

• Excellent interpersonal skills and the ability to communicate respectfully with burn survivors, study participants, community partners, clinicians, and research team members.
• Strong organizational and time-management skills, with the ability to manage multiple tasks, maintain accurate records, meet deadlines, and adapt to changing priorities.
• Careful attention to detail and commitment to high-quality, accurate, and confidential research documentation and data.
• Excellent written and oral communication skills, including professional telephone, email, virtual meeting, and group communication.
• Ability to use supportive, trauma-informed, participant-centered, and nonjudgmental communication when working with individuals with lived experience of burn injury.
• Ability to work independently, take initiative, follow established procedures, seek guidance when appropriate, and contribute effectively as a collaborative team member.
• Strong problem-solving skills and ability to anticipate operational challenges and assist with practical solutions.
• Ability to learn and apply human subjects research requirements, study protocols, informed consent procedures, and privacy and confidentiality standards.
• Ability to support qualitative and quantitative research activities and accurately enter, review, and organize research data.
• Proficiency with Microsoft Office applications and ability to learn research and clinical systems such as REDCap, electronic medical record platforms, and other institutional software.
• Ability to prepare clear, accessible materials for scientific, clinical, and community audiences.
• Professionalism, reliability, cultural humility, and respect for participants’ autonomy, rights, perspectives, and lived experiences.

Required Experience and Preferred Qualifications

• Experience Human subjects research experience preferred.
• Experience interacting with patients, people with disabilities or chronic health conditions, or community members preferred.
• Experience with participant recruitment, informed consent, surveys, interviews, focus groups, or stakeholder-engaged research preferred.
• Experience with REDCap, qualitative data software, statistical software, electronic medical records, or similar research systems is preferred but not required.
• Basic knowledge of qualitative or quantitative research methods and data management preferred.
• Experience preparing plain-language, community-facing, or educational materials is preferred.

Work Details

• Remote Type: Onsite
• Work Location: 300 First Avenue
• Scheduled Weekly Hours: 40
• Employee Type: Regular
• Work Shift: Day (United States of America)

Pay Range $21.00 - $29.01/Hourly Grade 5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

EEO Statement: 1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

• Combat disease.
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• Help people.
• Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system-we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.