Clinical Research Business Development Specialist

Citiprogram; Plantation (FL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Flexible schedule

Medical, dental, and vision insurance

Retirement benefits

Group life Insurance

Voluntary supplemental insurance

Generous paid time off

Job summary

CITI Program is seeking a Clinical Research Business Development Specialist at the Citi Office in Plantation, FL to identify prospects in clinical research sites, healthcare organizations, and life sciences companies. You will lead outbound outreach, generate new leads, and route opportunities to senior team members while maintaining CRM integrity.

The role requires 3–5 years in outbound sales or related fields, strong communication, and the ability to travel to conferences.

Qualifications

• Bachelor’s degree in business, Marketing, Life Sciences, Healthcare Administration, or a related field; or equivalent work experience.
• Minimum 3 to 5 years of experience in outbound sales, lead generation, business development, or customer outreach, preferably within clinical research, healthcare, life sciences, or other regulated industries.
• Experience using CRM systems to manage leads and track outreach activity.
• Ability to learn and communicate the features and benefits of training products.
• Familiarity with AI tools to support prospect research, draft and refine outreach messaging, and improve campaigns.

Responsibilities

• Conduct market research to identify new prospects and key contacts within clinical research sites, CROs, sponsors, academic medical centers, and healthcare systems.
• Execute targeted outbound outreach campaigns to generate new leads and initiate introductory conversations.
• Upload, track, and manage leads within the CRM system.
• Monitor outreach performance and share observations to refine messaging and campaigns.

Skills

Outbound sales

Lead generation

Business development

Customer outreach

Market research

Education

Bachelor’s degree

Tools

CRM systems

Microsoft Office

Video conferencing

Job description

CLINICAL RESEARCH BUSINESS DEVELOPMENT SPECIALIST# CLINICAL RESEARCH BUSINESS DEVELOPMENT SPECIALISTCITI Office - Plantation, FL 33324## OverviewPosition TypeFull TimeJob ShiftDayEducation Level4 Year DegreeTravel PercentageUp to 25%## Description**\*We do not consider incomplete or Quick Apply applications. \*****About the Organization:****Collaborative Institutional Training Initiative (CITI Program)**CITI Program was established in 2000 and is a leading global online education provider. Its web based training materials serve millions of learners and thousands of subscribing institutions. CITI Program is dedicated to serving the training needs of colleges and universities, healthcare institutions, technology and research organizations, and governmental agencies, as they foster integrity and professional advancement of their learners.CITI Program is the preeminent leader in online research, ethics, compliance, and safety training. It has trained researchers globally for over 20 years at thousands of academic, research, and healthcare organizations. CITI Program is a dynamic and collegial working environment with opportunities to bring forth new educational materials that support learners and institutions in the U.S. and around the world. CITI Program joined the Biomedical Research Alliance of New York (BRANY) in 2016. BRANY was founded in 1998 and is jointly owned by four leading academic medical centers, NYU School of Medicine, Montefiore Medical Center, Icahn School of Medicine, and Northwell Health. BRANY is also a premier resource for research support services for hospitals, academic medical centers, and investigators, among its other ventures.**General Summary/Objective:**The Clinical Research Business Development Specialist supports CITI Program’s growth by identifying new organizations that may benefit from our training solutions and initiating early stage outreach. This role focuses on researching prospective customers, generating new leads, conducting outbound communications, and helping evaluate training needs at clinical research sites, healthcare organizations, and life sciences companies.This position is ideal for someone who enjoys outreach, is curious about the clinical research ecosystem, and is eager to grow their skills in sales, marketing, and customer engagement within a supportive team environment.**Duties/Responsibilities:** 1. Conduct market research to identify new prospects and key contacts within clinical research sites, CROs, sponsors, academic medical centers, and healthcare systems.2. Ability to conduct market research and identify new prospects.3. Ability to learn from outreach efforts, identify patterns in prospect needs, and suggest ways to improve messaging and targeting.4. Execute targeted outbound outreach campaigns to generate new leads and initiate introductory conversations.5. Upload, track, and manage leads within the Customer Relationship Management (CRM) system.6. Monitor outreach performance and share observations to help refine messaging and campaign strategies.7. Communicate with new prospects to understand high level training needs and route qualified opportunities to senior team members.8. Collaborate with colleagues to brainstorm outreach ideas, content topics, and emerging market opportunities.9. Participate in required training, team meetings, and ongoing professional development.10. Ability to travel to relevant conferences and industry events, each year, including overnight travel.11. Success in this role will include high quality prospect research, consistent outreach activity, accurate CRM tracking and contribution to qualified new opportunities. Non Essential Functions will be noted by asterisk (\*).## Qualifications**Education required:** Bachelor’s degree in business, Marketing, Life Sciences, Healthcare Administration, or a related field; or equivalent work experience.**Experience Required:*** Minimum 3 to 5 years of experience in outbound sales, lead generation, business development, or customer outreach, preferably within clinical research, healthcare, life sciences, or other regulated industries.* Experience using CRM systems to manage leads and track outreach activity.* Ability to learn and communicate the features and benefits of training products.* Comfort using AI tools to support prospect research, draft and refine outreach messaging, and improve sales and business development campaigns.* Any appropriate combination of relevant education, experience, and/or certifications will be considered.**Qualifications:*** General understanding of clinical research operations, GCP, or regulatory environments.* Self-starter who is comfortable working independently, testing new outreach ideas, and creatively engaging prospective clients.* Familiarity with outbound sales strategies, marketing principles, and project coordination.* Strong organizational skills, attention to detail, and ability to work under deadlines.* Proficiency with Microsoft Office tools (SharePoint, PowerPoint, Word, Excel, Outlook) and video conferencing platforms (Zoom, Teams).* Strong written and verbal communication skills.* Comfortable working remotely and collaborating across teams.**SPONSORSHIP IS NOT AVAILABLE****Location:**Preference for Ft. Lauderdale, FL, but remote candidates may be considered.**Physical Demands and Environment:** This position operates in an office environment using standard office equipment. The position requires the individual to see, talk, hear and be mobile. The employee is frequently required to use hands, fingers, and reach with hands and arms.**Travel:** Ability to travel to relevant conferences and industry events, each year, including overnight travel.**Salary/Exempt Status/Hours:** $60,000 to $70,000/non-exemptWage is based upon an 8-hour workday, for a total of 40 hours/week**Benefits:*** Flexible schedule* Medical, dental, and vision insurance* Retirement benefits* Group life Insurance* Voluntary supplemental insurance* Generous paid time off**EEO and Accommodations:**BRANY fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In accordance with requirements of the Americans with Disabilities Act, and applicable state laws, it is our policy to provide reasonable accommodation upon request during the application process to eligible applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal and state employment laws and the information requested on this application will only be used for purposes consistent with those laws.BRANY is committed to the full inclusion of all qualified individuals. In keeping with our commitment, BRANY will take the steps to ensure that people with disabilities are provided reasonable accommodation. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact a BRANY representative at [e-mail]