Clinical Regional Manager

Inizio Engage; New York (NY); Vor Ort; USD 119.000 - 198.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Company holidays

Career growth opportunities

Recognition programs

Zusammenfassung

Inizio Engage in New York, NY seeks an experienced Operations Leader to oversee the day-to-day ODCE team operations, ensuring KPI targets are met and reports are prepared for client and leadership teams.

You will partner with program leadership, coach direct reports, conduct field visits with Clinical Educators, and manage roster changes, equipment needs, and travel up to 75% within the region. RN required with leadership background.

Qualifikationen

• Bachelor's Degree or equivalent work-related experience; Active RN required.
• 2-3 years in field leadership/supervisory management.
• Advanced communication skills.
• Experience in identifying, hiring, training and developing talent.
• Experience in Clinical Education and patient teaching environment.
• Ability to travel up to 75% within assigned region.

Aufgaben

• Demonstrate sound decision making and judgment in all operational, Compliance and Human Resources responsibilities.
• Support the team leadership in the operational execution of all program requirements as contractually required
• Take ownership and manage the day-to-day operations of the assigned ODCE team as key point person.
• As part of the ODCE management, occasional weekends and evenings may be required per program needs
• Ensure that all Project Key Performance Indicators (KPIs) are successfully being met/exceeded for their direct reports.
• Provide an ongoing assessment, to their line manager, of the assigned territory's outputs/needs utilizing available quantitative and qualitative evidence.
• Demonstrate a full working knowledge of program specific technologies e.g., CRM system, reporting dashboards, and any other as applicable to the program.
• Support the program leadership or designee with the creation and maintenance of client/Inizio requested reports.
• Prepare and confirm accuracy of all regionally generated reports, spreadsheets, and correspondence prior to distribution.
• May be required/requested to provide operational cover to the program Client Account Director/Manager during planned and/or unplanned absences, as directed by Patient Solutions Senior Leadership.
• Provide clear and effective communication to the assigned direct reports including but not limited to ongoing client/program/Inizio Initiatives, Requirements , Changes/Enhancements, As requested by the Client Account Director, Field, Client Account Manager, Field and or Senior Inizio leadership
• Conduct and document regular field visits with Clinical Educators including the completion of Field Coaching Reports (FCR) per Inizio / Client requirements
• Provide on-going coaching/performance management to direct reports
• Verify and validate project roster for any changes due to launch, realignment, transfers, up/downsizing, or any other operational changes
• Ensure direct reports have all appropriate equipment and technology to perform their role
• Participate, as requested, in client and/or Inizio’s meetings to update progress and suggest positive solutions to specific issues and/or opportunities

Kenntnisse

Advanced communication

Leadership experience

Talent identification & development

Excel proficiency

Travel readiness

Ausbildung

Bachelor's Degree or equivalent; RN required

Tools

CRM system

Reporting dashboards

Excel

Word

Outlook

Jobbeschreibung

Why You’ll Love Working Here

We believe great people deserve great support—at work and beyond. That’s why we offer a rewards experience designed to help you thrive personally, professionally, and financially:

• Competitive pay that recognizes your experience, expertise, and impact
• Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
• Company-paid holidays so you can rest, recharge, and focus on what matters most
• Recognition programs, contests, and awards that celebrate your contributions
• Continuous growth opportunities through learning, leadership development, and career advancement support
• A collaborative culture where your ideas are valued and your work makes a difference

• Best Place to Work in BioPharma — 2022, 2023, 2025
• Certified Great Place to Work — 2021, 2023, 2025, 2026

Learn more: https://www.greatplacetowork.com/certified-company/7003732

What will you be doing?

• Demonstrate sound decision making and judgment in all operational, Compliance and Human Resources responsibilities.
• Support the team leadership in the operational execution of all program requirements as contractually required
• Take ownership and manage the day-to-day operations of the assigned ODCE team as key point person.
• As part of the ODCE management, occasional weekends and evenings may be required per program needs
• Ensure that all Project Key Performance Indictors (KPIs) are successfully being met/exceeded for their direct reports.
• Provide an ongoing assessment, to their line manager, of the assigned territory's outputs/needs utilizing available quantitative and qualitative evidence.
• Demonstrate a full working knowledge of program specific technologies e.g., Customer Relationship Manager (CRM) system, reporting dashboards, and any other as applicable to the program.
• Support the program leadership or designee with the creation and maintenance of client/Inizio requested reports.
• Prepare and confirm accuracy of all regionally generated reports, spreadsheets, and correspondence prior to distribution.
• May be required/requested to provide operational cover to the program Client Account Director/Manager during planned and/or unplanned absences, as directed by Patient Solutions Senior Leadership.
• Provide clear and effective communication to the assigned direct reports including but not limited to ongoing client/program/Inizio Initiatives, Requirements , Changes/Enhancements, As requested by the Client Account Director, Field, Client Account Manager, Field and or Senior Inizio leadership
• Conduct and document regular field visits with Clinical Educators including the completion of Field Coaching Reports (FCR) per Inizio / Client requirements
• Provide on-going coaching/performance management to direct reports
• Verify and validate project roster for any changes due to launch, realignment, transfers, up/downsizing, or any other operational changes
• Ensure direct reports have all appropriate equipment and technology to perform their role
• Participate, as requested, in client and/or Inizio’s meetings to update progress and suggest positive solutions to specific issues and/or opportunities

What do you need for this position?

• Bachelor’s Degree or equivalent work-related experience (BSN Preferred), Active RN required
• 2-3 years in field leadership/supervisory management experience
• Advanced communication skills
• Experience in identifying, hiring, training and developing talent
• Experience in Clinical Education and patient teaching environment
• Patient/provider product use, administration and/or injection training experience a plus
• Experience in a specified disease state/specialty preferred
• Must reside within 60 minutes of a major airport throughout the duration of the contract
• Valid Driver’s License
• Proficiency in Excel, Word, Outlook?? Wait I accidentally added nlla at end, but I will correct it.
• Ability to travel up to 75% within assigned region

The base pay range for this position is $106K – $198K per year. The final compensation offered to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs.

About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at: https://inizio.com/

Equal Opportunity & Inclusion

Inizio Engage is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

Inizio Engage is committed to providing reasonable accommodations in accordance with applicable law.

Inizio Engage complies with applicable fair chance hiring laws and will consider qualified applicants regardless of criminal history. Where permitted by applicable law, employment offers may be contingent upon the successful completion of a background check. Any information obtained from a background check will be considered in relation to the requirements of the relevant position, consistent with applicable law.

Candidate Use of Artificial Intelligence in Interviews

As part of our commitment to a fair and equitable hiring process, candidates are expected to complete all interview activities without the use of artificial intelligence tools or external assistance unless such assistance is authorized in advance by Inizio Engage or otherwise required in accordance with applicable law. This includes, but is not limited to, using generative artificial intelligence platforms to produce, edit, or guide responses in real time. Candidates may be asked to confirm compliance with this policy. Any violation of this policy may result in disqualification from consideration of employment. Candidates may submit requests for reasonable accommodation in accordance with applicable law to the Inizio Engage Talent Acquisition team.