Clinical Referral Liaison PRN

Sheltering Arms Institute; Richmond (VA); On-site; USD 55,000 - 58,000; Part time

Job summary

Sheltering Arms Institute is seeking a Clinical Referral Liaison to support admission flow across partner hospitals in a PRN capacity. The role centers on identifying eligible patients, educating families and referring sources, reviewing medical charts for medical necessity, and coordinating transitions into Sheltering Arms’ rehabilitation programs.

The ideal candidate holds a Virginia clinical license, has at least three years in healthcare record review, and can travel to multiple sites with

Qualifications

• Current Virginia clinical license allowing pre-admission screening.
• Minimum three years of experience reviewing patients' medical charts for medical necessity and appropriate level of care.
• Ability to extract information from medical charts and apply clinical judgment.
• Excellent verbal and written communication for patient care and documentation.
• Strong interpersonal skills to maintain referring physician relations.
• Mobility to travel to multiple locations; must have a valid driver's license.
• Experience in a rehab setting preferred.

Responsibilities

• Identify potential patients early.
• Educate patients, families, and referral sources on program services and resources.
• Screen potential patients via onsite/out-of-area record review and clinical interactions with care team.
• Interview family members to obtain premorbid information and discharge planning factors.
• Assess medical stability and appropriateness of services.
• Coordinate smooth transitions from referring facilities to Sheltering Arms Institute and advise on denied admissions.

Skills

Verbal communication

Interpersonal skills

Medical records review

Computer literacy

Travel mobility

Driver's license

Education

Virginia clinical license

Job description

Clinical Referral Liaison - PRN

Sheltering Arms Institute is a non-profit, state-of-the-science physical rehabilitation hospital and network of outpatient centers, created through a joint venture between Sheltering Arms and VCU Health. Bringing together Sheltering Arms’ trusted brand and clinical reputation with VCU Health’s nationally ranked programs and research, the Institute delivers an innovative, transdisciplinary model of rehabilitative care grounded in advanced technology, research, and evidence-based treatment.

Ranked among the nation’s best rehabilitation hospitals—and the top rehabilitation provider in Virginia—by U.S. News & World Report and recognized as a Top Workplace nationally by USA Today and in Central Virginia by Richmond Times-Dispatch, our culture empowers team members to grow, innovate, and contribute to a shared mission: delivering superior outcomes and redefining what’s possible in rehabilitation.

At Sheltering Arms Institute, you’ll join a collaborative, patient-centered environment where your ideas, expertise, and passion can make a meaningful difference.

If you’re driven to make an impact and help shape the future of rehabilitative care, we invite you to join us in reinventing rehabilitation for life beyond limits.

We are currently seeking a talented Clinical Referral Liaison – PRN to join our dynamic team. Our Clinical Referral Liaisons obtain referrals and complete patient evaluations, within assigned partner hospital locations, to facilitate admissions to Sheltering Arms Institute. They ensure referring physicians, case managers, and other appropriate partnering hospital employees are aware of services or continuum of care. Our Clinical Referral Liaisons act as consultants, marketers, facilitators, collaborators, promoters, educators and practitioners in the course of their daily work.

The goal of the Clinical Referral Liaison is to identify candidates who meet program criteria and who will benefit from Sheltering Arms’ services. The process involves developing strong relationships with patients, family members and referral sources.

Duties Typically Include, But Are Not Limited To

• Early identification of potential patients
• Education of patients, family members, and referral sources regarding the effective and efficient utilization of program services and available resources
• Screening of potential patients through onsite and/or out of area record review including telephone review, clinical physical assessment and interaction with the physicians, nurses, and therapists directly involved in the patient’s care
• Interviewing family members or significant others to obtain accurate information as to premorbid functional status, personal interests, cultural considerations, and discharge plans affecting the rehabilitation admission.
• Determination of medical stability, readiness for program participation, and whether services recommended are appropriate, reasonable and necessary.
• Coordination of a smooth transition from the referring facility to the Sheltering Arms Institute, and recommendations as to appropriate care for candidates who are denied admission.
• Business development, networking, and marketing to referral sources on an ongoing basis

Successful Candidates Must Possess

• Current Virginia clinical license that allows team member the ability to perform patient pre-admission screening.
• Minimum three years of experience in a healthcare setting reviewing patients' medical charts to ascertain the medical necessity for services and the appropriateness of level of care.
• Ability to extract information from medical charts and use clinical judgment.
• Excellent verbal and written communication skills for safe and effective patient care and to meet documentation standards.
• Excellent interpersonal communication skills in order to maintain and enhance referring physician relations.
• Strong computer skills.
• Mobility to travel to various locations via car; must possess current driver's license.
• Experience in a rehab setting is preferred.

Compensation

• $40.00 per hour
• This rate reflects our commitment to pay equity and market‑competitive compensation.
• Final compensation depends on experience, skills, and internal equity.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.