Company Description
AIM Trials is a local clinical research company conducting mental health and general medicine trials for adults and children across the Dallas-Fort Worth area. The organization is known for delivering high-quality patient services and sponsor support with a strong commitment to dedication, efficiency, and empathy. AIM Trials conducts Phase I-IV clinical studies across a wide range of therapeutic areas, including internal medicine, allergy, asthma, immunology, cardiology, dermatology, neurology, pediatrics, psychiatry, oncology, vaccines, and men's and women's health.
Role Description
The Clinical Recruiter is a part-time remote role.
- Call, text and follow up with prospective participants from digital campaigns, referrals and our patient database.
- Respond to new web leads and inbound inquiries quickly during your shift. Speed to contact matters.
- Phone-screen patients with study-specific scripts: diagnosis, current and past medications, location and availability.
- Collect treating provider information and get the medical records release signed so records retrieval can start right away.
- Book screening visits for patients who pass the phone screen and confirm upcoming appointments to reduce no-shows.
- Re-engage past and inactive patients who may fit new studies.
- Log every contact attempt, screen outcome and appointment in our in-house CRM and in CRIO, accurately and the same day.
- Flag clinical questions to the site team. You are not making eligibility decisions or giving medical advice; our QA and clinical staff review records and make the final call.
Hand off a short end-of-shift summary so the day team knows what is pending
Qualifications
- 1 to 2+ years of patient recruitment experience at a clinical research site or a site network
- Demonstrated skills in patient outreach, recruitment, and relationship-building, preferably in a healthcare or clinical research setting.
- Strong communication, active listening, and interpersonal skills, with the ability to explain complex information in a clear and respectful manner.
- Organizational and time-management skills, including managing multiple studies, tracking patient status, and maintaining accurate records.
- Basic understanding of clinical trial processes, informed consent, and confidentiality, with a commitment to ethical and regulatory standards.
- Comfort working with diverse populations, including pediatric and adult participants, and an empathetic approach to mental health and general medicine conditions.
- Proficiency with computer systems and data entry tools; experience with recruitment platforms or CTMS systems like CRIO is a plus.
- Coursework or degree in healthcare, psychology, social work, or related field is preferred.
- Prior experience in clinical research, patient coordination, or medical office administration is beneficial.