Clinical Records Technician I

Kitsap Mental Health Services; Bremerton (WA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health, Dental & Vision

PTO up to 19 days + 2 mental health/10

Fully Paid YMCA Membership

Company-Paid Life & Disability

Student Loan Assistance & Professional

403(b) Retirement Plan with Company

EAP

Pet Insurance

Wellness App (2MorrowHealth)

Collaborative team environment

Job summary

Kitsap Mental Health Services (KMHS) is hiring a Clinical Records Technician I to support managing and protecting health information across the organization. This role ensures clinical records are maintained accurately and accessed promptly while safeguarding confidentiality and record integrity.

The position involves processing information requests, reviewing authorizations, maintaining the EMR, and assisting with staff training in a collaborative, team‑oriented environment.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of job-related experience.
• Course work in medical/psychiatric terminology.
• Experience using an Electronic Health Record (EHR).

Responsibilities

• Respond to phone calls, emails, customer service requests, and workflow priorities as part of the Health Information Services team.
• Process requests for obtaining and releasing information from the medical record while safeguarding confidentiality.
• Review authorization forms to ensure required elements are complete and compliant with applicable regulations.
• Review records for third-party and other applicable information before processing disclosures or records requests.
• Complete disclosure logging and billing procedures accurately and within required timelines.
• Respond appropriately to subpoenas, court orders, and other legal requests.
• Maintain knowledge of privacy regulations and adjust procedures as directed.
• Utilize record storage systems to collect, scan, classify, store, and retrieve information.
• Process edit and delete requests and identify, correct, or report system errors.
• Complete required training and participate in team meetings.

Skills

Strong communication

Organizational skills

Detail-oriented

Computer literacy

Education

High School Diploma or GED

Tools

Electronic Health Record (EHR)

Record management systems

Job description

Clinical Records Technician I

Full-Time, On-Site in Bremerton, WA

Hiring Range: $20.27 – $24.83Per Hour

Benefits at a Glance

• Comprehensive Coverage: Health, Dental & Vision
• Generous PTO: Up to 19 days + 2 mental health days + 10 holidays (pro-rated for part-time)
• Fully Paid YMCA Membership for you and eligible family members
• Company-Paid Life & Disability Insurance
• Student Loan Assistance & Professional Development
• 403(b) Retirement Plan with Company Contributions
• Employee Assistance Program (EAP)
• Pet Insurance
• Free Wellness App (2MorrowHealth)
• Collaborative, Supportive Team Environment

Kitsap Mental Health Services (KMHS) is hiring a Clinical Records Technician I to support managing and protecting health information across the organization. This position helps ensure clinical records are maintained accurately and handled in accordance with regulatory requirements. The role supports timely access to health information while helping safeguard confidentiality and record integrity. If you're committed to supporting quality care through accurate health information management and excellent customer service, we welcome your application.

Primary Responsibilities:

• Respond to phone calls, emails, customer service requests, and workflow priorities as part of the Health Information Services team.
• Process requests for obtaining and releasing information from the medical record while safeguarding confidentiality.
• Review authorization forms to ensure required elements are complete and compliant with applicable regulations.
• Review records for third-party and other applicable information before processing disclosures or records requests.
• Complete disclosure logging and billing procedures accurately and within required timelines.
• Respond appropriately to subpoenas, court orders, and other legal requests.
• Maintain knowledge of privacy regulations and adjust procedures as directed.
• Utilize record storage systems to collect, scan, classify, store, and retrieve information.
• Process edit and delete requests and identify, correct, or report system errors.
• Send, receive, and enter treatment authorizations.
• Complete required paperwork, correspondence, reports, data entry, and database management activities.
• Maintain proficiency in the electronic medical record and other software systems used by KMHS.
• Assist in training new staff and department support personnel as assigned.
• Assist with development, maintenance, and updates of departmental procedures.
• Complete required training and participate in team meetings.
• Contribute to a positive and solution-focused work environment.

Minimum Qualifications:

EDUCATION: High School Diploma or GED

EXPERIENCE: Experienced (minimum 2 years of job-related experience)

Preferred Qualifications:

EXPERIENCE:

• Intermediate (minimum 3 years of job-related experience)

• Course work in medical/psychiatric terminology.

• Experience using an Electronic Health Record (EHR).

Performance Requirements:

KNOWLEDGE:

• High level of proficiency with computers and ability to work with electronic medical records, various software programs and databases, and enter data with speed and accuracy.

SKILLS:

• Skill in establishing and maintaining effective working relationships with other employees, clients, organizations, and the public.
• Strong communication skills are required.
• Strong organizational skills are required to prioritize a variety of work assignments.
• Communicates clearly and concisely.

ABILITIES:

• Must be able to apply analytical thinking and decision making to use relevant information and individual judgement to determine whether events or processes comply with regulations or standards.
• Detail oriented with the ability, to organize, manage multiple tasks, and complete work accurately within specified timeframes either independently, or with the team
• The ability to operate a personal computer, fax machine, printer, and copier proficiently.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Office.

Mental/Physical Requirements: While performing the essential functions of the job, the employee is required to:

• Sit, stand, and walk for extended periods.
• Lift, carry, push, and pull:
• Up to 10 pounds (frequently)
• Up to 20 pounds (occasionally)
• Up to 50 pounds (seldom)
• Use hands and arms for reaching, handling, and manipulation, including reaching above shoulder level.
• Have visual acuity and peripheral vision sufficient to read written materials and observe surroundings.
• Have hearing sufficient to communicate effectively.

Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any aspect which makes someone unique.