Clinical Receptionist, Patient Financial Services, Penn Dental Medicine

University of Pennsylvania; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading university in Philadelphia seeks a Clinical Receptionist to provide exceptional patient service in the dental department. Responsibilities include scheduling appointments, managing patient accounts, and ensuring a welcoming environment. Ideal candidates will have strong communication skills and a positive attitude. Join a supportive team with opportunities for growth and comprehensive benefits.

Benefits

Healthcare

Tuition Benefits

Retirement Plans

Professional Development Resources

Qualifications

• 1-2 years of relevant experience or equivalent required.
• Fluent in English; bilingual in Spanish preferred.

Responsibilities

• Greet and assist patients professionally at the front desk.
• Update and maintain accurate patient records.
• Manage appointment schedules for efficient patient flow.

Skills

Customer Service

Communication

Teamwork

Education

High School Diploma

Tools

Windows-based Software

Axium

Job description

Clinical Receptionist, Patient Financial Services, Penn Dental Medicine

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Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This Ivy League school ranks consistently among the top 10 universities in the U.S. News & World Report. Penn offers diverse opportunities across its 12 schools and has been recognized as one of America's Best Large Employers in 2023 by Forbes.

Located in Philadelphia, Penn provides a vibrant urban campus with access to cultural, educational, and recreational activities. The university offers a comprehensive benefits package, including healthcare, tuition benefits, retirement plans, and professional development resources.

Job Details

Position: Clinical Receptionist, Patient Financial Services, Penn Dental Medicine

Job Profile: Receptionist, Clinical

Location: Philadelphia, PA

Pay Range: $16.83 - $17.00 per hour

Job Summary

Provide exceptional patient-focused service by scheduling appointments, resolving patient inquiries, and managing patient accounts to support high-quality dental care.

Responsibilities

• Greet and assist patients professionally at the front desk.
• Update and maintain accurate patient records.
• Address patient questions and concerns, connecting them with appropriate staff as needed.
• Manage appointment schedules for efficient patient flow.
• Support ongoing learning and professional development.
• Perform additional duties as assigned.

Qualifications

• High School Diploma or GED; 1-2 years of relevant experience or equivalent.
• Fluent in English; bilingual in Spanish preferred.
• Experience with Windows-based software; Axium dental software experience is a plus.
• Knowledge of dental terminology and procedures is preferred.
• Excellent customer service and communication skills.

Professional Attributes

• Positive attitude and enthusiasm.
• Flexibility and teamwork orientation.
• Strong communication and interpersonal skills.
• Ability to learn quickly and provide value-added service.

Additional Information

Background checks may be required. The position offers a competitive hourly rate, benefits, and opportunities for growth within a supportive environment.