Clinical Program Manager - Pharmacist

Outcomes®; Orlando (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

HSA

Paid Parental Leave

401k Match

Job summary

Outcomes® is seeking a Pharmacist to design and manage clinical programs, coordinating with internal teams and external clients. You will oversee program setup, respond to client requests, and analyze clinical data to inform service offerings.

The role emphasizes collaboration across Clinical Operations, Product, Quality, and Technology, ensuring accurate reporting and alignment with client expectations.

Qualifications

• MTM experience preferred.
• Pharmacist license in good standing (state board).
• Pharmacy degree (BS or PharmD) required.
• 1 year minimum work experience.

Responsibilities

• Design and implement new clinical programs aligned with client needs and company priorities.
• Maintain clinical programs per CMS guidelines.
• Provide clinical account management support to clients.
• Manage client clinical program setup and design.

Skills

MTM experience

Microsoft Office

Organization

Time management

Communication

Detail oriented

Adaptability

Education

Pharmacy degree (BS or PharmD)

Tools

Microsoft Office

Job description

Job Summary

Pharmacist who manages clinical program design and associated clinical configurations, serves as clinical program manager for both internal and external stakeholders, and oversees and manages clinical opportunity generation and identification processes for assigned clients’ clinical programs.

Essential Duties & Responsibilities

• Design and implement new clinical programs that align with client requests, network pharmacist capabilities, and company priorities
• Implement and maintain clinical programs in accordance with CMS guidelines and regulations
• Provide clinical account management support to clients
• Manage the clients’ clinical program setup and design
• Respond to client requests related to executing clinical initiatives
• Prepare and analyze clinical reports for assigned client accounts
• Serve as clinical program data subject matter expert/coordinator to ensure client data files align with clinical program design
• Collaborate with Clinical Operations, Product, Quality, and technology to develop new covered services and define requirements in alignment with clients’ expectations
• Continually evaluate clinical reporting and define requirements for enhancements, as needed
• Participate in national industry meetings, trade shows, and client visits, as needed
• Provide clinical support in sales discussions with prospective clients
• Answer clinical questions from the Network
• Support Senior Clinical Program Manager product SMEs in various product areas

Qualifications

Knowledge & Requirements

• Experience with MTM, preferred
• Proficient in Microsoft Office products
• Strong organizational and time management skills
• Ability to work collaboratively and independently while managing multiple projects, assignments, and responsibilities
• Excellent communication and interpersonal skills
• Highly organized
• Must be able to manage competing demands and multiple priorities, while maintaining a strong attention to detail
• Solution-oriented
• Excellent time management skills
• Prioritization skills and goal setting
• Adaptable to learn new processes, concepts, and skills
• Ability to communicate across all levels of an organization, demonstrating professionalism and good judgment at all times
• Travel Requirements: Domestic and/or International, up to 10%

Education & Experience Requirements

• Minimum years of work experience: 1 year
• Minimum level of education or education/experience: Choose education level
• Pharmacy Degree (BS or PharmD)
• Active pharmacist license in good standing with a state board of pharmacy

Physical Requirements

• Frequent sitting in stationary position at a desk
• Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
• Occasional twisting of body
• Occasional reaching by extending hands and arms in any direction
• Occasional lifting, pulling, or pushing

What’s In It For You?

• Medical, Dental and Vision Plans
• Voluntary Benefits
• HSA & FSA
• Fertility & Family Planning Benefits
• Paid Parental Leave
• Adoption Assistance Program
• Employee Resource Groups
• Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
• 11 Paid Holidays
• Corporate Wellness Program
• 401k Employer Match & Roth Option Available – immediate eligibility