Clinical Program Manager (LGSW/LICSW)

Thea Bowman House; Washington (District of Columbia); On-site; USD 78,000 - 84,000; Full time

Job summary

An established industry player is seeking a dedicated Clinical Social Work Program Manager to oversee a transitional housing program for older adults experiencing homelessness. This pivotal role involves managing intake processes, providing clinical support, and collaborating with a multidisciplinary team to ensure the highest quality of care. The ideal candidate will have a Master of Social Work and experience working with senior populations. Join a mission-driven organization that is committed to making a meaningful impact in the community and improving the lives of vulnerable individuals. If you're passionate about social justice and have the skills to lead, this opportunity is perfect for you.

Benefits

Competitive compensation and benefits package

Professional development opportunities

Qualifications

• Master's degree in Social Work and 2+ years of case management experience required.
• Knowledge of care issues related to aging and vulnerable populations is essential.

Responsibilities

• Manage intake, enrollment, and case management processes for the program.
• Oversee program statistics and ensure compliance with guidelines.

Skills

Problem-solving skills

Customer Service Skills

Excellent verbal and written communication skills

Counseling and coaching skills

Time Management

Supervisory Skills

Education

Master of Social Work (MSW)

Tools

MS Office

Job description

Career Opportunities with SOME (So Others Might Eat)

A great place to work.

Thank you for your interest in working for SOME (So Others Might Eat)

As a faith-inspired organization, SOME was founded and built upon the belief in dignity and respect for all people. We all are worthy of it and responsible for it. Appreciation for our shared humanity and sense of community has been a central feature of our mission for over 50 years. This is the call to action that SOME represents: to serve, empower and elevate all members of our community. As champions of our mission, we commit to creating an environment that welcomes and celebrates the diverse array of employees and clients we engage with every day. We strive to be bold in our work, knowing that to drive meaningful change, we must not shy away from discomfort. We reject all forms of individual and systemic discrimination, work actively to eliminate the abuse of privilege and power, and seek justice and equity for all we encounter.

Below are the current positions that are available. Please take a few moments to explore our website to learn more about us before applying.

Our Process Is Simple. Review the vacancy announcements and follow the specific instructions indicated. If you do not have a resume, it is recommended that you devise one.

All positions require a criminal background check, and some positions require other pre-employment screenings such as substance abuse tests, child abuse registry check, & FBI check. All positions require three professional references, preferably from supervisors. Most positions require a two-tier interview process. Copies of required credentials will be requested upon job offer.

SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without any discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at [e-mail]. This contact information is specifically for accommodation requests and does not pertain to application status inquiries.

Please upload your cover letter and resume then proceed to complete the application. You must complete the application in its entirety to be considered.

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. Our more than 30 programs throughout the district provide comprehensive services that lead to mental and physical health, continued sobriety, job training, living-wage employment, and affordable housing. We meet immediate needs with food, clothing, and healthcare and offer the tools one needs to live with hope, dignity, and greater independence.

Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The salary range for this position is $78,644 to $83,199 and may commensurate with experience.

SOME (So Others Might Eat) is currently seeking a full-time Clinical Social Work Program Manager for our Senior Services department.

Position Description: The Clinical Social Work Program Manager provides program and administrative oversight of Kuehner Place, SOME 7-bed transitional housing program for older adults experiencing homelessness. Manages intake, enrollment, and intensive case management processes for prospective and current program participants. Participates as an active member of the clinical care team and provides clinical support and consultation to Kuehner House and Karin House residents and staff. Independently supervises night and front desk monitors, clinical interns.

Schedule: Monday-Friday; 8:00 am-4:30 pm (40 hours a week)

Required: Master of Social Work (MSW) and be licensed in the District (LGSW or LICSW) 2+ years of previous case management experience with senior and/or at-risk populations.

Preferred: Masters Degree in Social Work; 5-7 yrs. experience providing services to seniors and low-income populations; 2-3 years of case management experience; previous experience providing services in an interdisciplinary care team.

Required License/Certification: CPR/First Aid, AED, Driver's License, LGSW, or LICSW by the District of Columbia.

Knowledge/Skills/Abilities Required:

• Knowledge of care issues and resources related to aging and vulnerable populations
• Problem-solving skills
• Mission Focused
• Customer Service Skills
• Proficient with MS Office, including Word, Excel, and Outlook
• Organized with an attention to detail
• Excellent verbal and written communication skills
• Ability to work independently
• Counseling and coaching skills
• Time Management
• Supervisory Skills

Program Management:

• Oversee management of waitlist and program intake. Assist with social service record collection for new residents ensuring efficiency and compliance with program guidelines protocol and compliance.
• Collaborate with the property management team to ensure timely move-ins and discharges
• Obtain program supplies, including food and necessities, for residents of Kuehner Place based on program goals and budget
• Identify, track, and accurately report program statistics
• Develop administrative report program statistics
• Ensure compliance with guidelines of funding sources and applicable governing bodies to provide case management.
• Create and maintain client records including documentation, case notes, assessments, etc.
• Communicate regularly with evening and weekend monitor staff to identify client needs and progress.
• Contribute to department budget development, and use sound judgment to leverage resources in accomplishing department goals; Administer the budget and comply with SOME financial reporting requirements
• Contribute to strategy development and strive to improve department functions and performance; Assist in the development of standards and goals as appropriate.
• Engage in and deploy an emergency response plan, as needed.

Case Management:

• Assess senior clients and define barriers
• Provide resource referrals in the form of one-on-one support sessions, family meetings, and group sessions
• Develop person-centered care management plans with clients
• Represent Kuehner place as a member of the clinical care team
• Meet with the Clinical Director and care team for client planning collaboration and guidance
• Implement care interventions with clients
• Partner with medical clinic staff to ensure the management of resident chronic health diagnosis
• Develop case notes and provide status updates
• Escort and assist residents to medical, housing, and other appointments necessary
• Assist residents in identifying and obtaining permanent housing
• Collect and appropriately secure funds from residents to be held in escrow for housing
• Participate in senior services care team including meetings, case conferences, and training
• Manage resident issues and provide mediation and coaching
• Support Kuehner House staff with KH crisis as needed.
• Ensure appropriate department staffing levels in order to meet objectives, Assess, Evaluate, and hire new employees as needed.
• Submit supervisory and administrative paperwork to Human Resources and Finance, as required; Refer to SOME Employee Handbook for policy guidance.
• Maintain professional documentation and ensure the program compliance with SOME CQI Standards
• Ensure compliance with all state, local, and federal laws governing the workplace and all department functions.
• Schedule staff work hours, as needed, and monitored for time and attendance; Approve time cards and requests for leave.
• Provide direction and guidance to staff members on department operations and procedures
• Define work requirements, assign tasks to staff members, and review work for quality and accuracy; Coordinate with Human Resources to update job descriptions as needed.
• Provide regular feedback on performance, monitor individual performance, conduct performance evaluations, and take steps for performance improvement as needed.
• Provide coaching and training for staff, assist staff with work processes and policies, and encourage opportunities for professional development.

Reports To: Senior Director, Senior Services

To Apply: Go to our career page at https://www.some.org/careers/open-opportunities and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please.

Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.