Clinical Program Coordinator - Full Time Bascom Palmer Eye Institute Miami, FL

200 UM Corp (Enterprise); United States; On-site; USD 55,000 - 75,000; Full time

Job summary

The University of Miami, Bascom Palmer Eye Institute, seeks a Clinical Program Coordinator (H) in Miami, Florida to support development, organization, production, and evaluation of departmental programs. This role oversees daily activities, assists with budgeting, and fosters partnerships to boost efficiency across teams.

Responsibilities include coordinating residency-related events, preparing reports, and maintaining confidentiality of patient and hospital information.

Qualifications

• Bachelor’s degree in relevant field required or equivalent.
• Minimum 2 years of relevant experience.
• Strong communication and teamwork skills.

Responsibilities

• Evaluates program effectiveness and recommends actions.
• Coordinates clinical program activities with multiple departments.
• Serves as main contact to facilitate communication between stakeholders.
• Develops collaborative partnerships across teams and/or patients to streamline processes.
• Trains, develops, and empowers staff to perform their jobs.
• Prepares reports including financial statements and records for management or outside agencies.
• Ensures confidentiality of patient and hospital information.
• Oversees supply management and ensures clinic readiness.

Skills

Learning Agility

Teamwork

Technical Proficiency

Communication

Education

Bachelor’s degree in relevant field

Job description

The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for a Clinical Program Coordinator (H) in Miami, Florida.

The Clinical Program Coordinator (H) assists in the development, organization, production, and evaluation of various departmental program offerings within the assigned unit. Moreover, this employee provides general oversight to daily program activities in support of the University’s mission. The Clinical Program Coordinator (H) may also monitor the financial performance of programs to meet departmental goals and assists with short-and long-range budgetary planning.

CORE JOB FUNCTIONS

• Evaluates program effectiveness, analyzes results, and recommends appropriate action.
• Coordinates clinical program activities with other departments and staff to ensure optimal efficiency.
• Serves as a main point of contact to facilitate communication between stakeholders.
• Develops collaborative partnerships across teams and/or patients to streamline processes and enhance departmental productivity.
• Trains, develops, and empowers staff to effectively perform their jobs.
• Develops program/departmental communications and may involve promotional materials for distribution.
• Prepares reports which may include financial statements, and records for management or outside agencies.
• Ensures confidentiality of patient and hospital business information.
• Coordinates the maintenance of established supply levels in designated areas, as needed.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education: Bachelor’s degree in relevant field required or equivalent.

Experience: Minimum 2 years of relevant experience required.

Knowledge, Skills and Abilities:

• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
• Teamwork: Ability to work collaboratively with others and contribute to a team environment.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.

Department Addendum Residency & Externship Program Coordination

• Manage application intake, reviews, and match processes, including interview coordination.
• Oversee onboarding and offboarding for residents and externs (Workday coordination, access, training compliance).
• Coordinate residency-related events, including evaluations, lecture series, rotations, and scheduling.
• Manage resident rotations, clinic assignments, schedules, and faculty evaluations.
• Serve as the primary point of contact for all residency communications.
• Facilitate graduation activities, reimbursements (e.g., licenses), and professional milestones.
• Support optometry clinic operations, including in-basket monitoring and workflow coordination.
• Oversee supply management and ensure clinic readiness for resident training activities.
• Assist Program Director with monthly clinic schedule updates and alignment with education requirements.
• Partner with HR to manage residency job postings, onboarding workflows, and application tracking.
• Coordinate onboarding logistics (welcome communications, trainings, badge access, headshots).
• Manage lecture logistics (room scheduling, speaker coordination, evaluation workflows).
• Secure space for interviews, orientations, and program events.
• Prepare and submit required documentation for institutional committees and accreditation bodies.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time Employee Type: Staff

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults.

Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.