Clinical Program Coordinator - Full Time Bascom Palmer Eye Institute Miami, FL

University of Miami; Miami (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

The University of Miami Bascom Palmer Eye Institute in Miami, FL is seeking a Clinical Program Coordinator (H) to assist in developing, organizing, producing, and evaluating departmental program offerings. The role supports daily program activities and may monitor financial performance to meet goals.

Key responsibilities include coordinating residency/externship activities, onboarding, scheduling, and communications across teams, training staff, and ensuring confidentiality of patient

Qualifications

• Bachelor's degree in a relevant field or equivalent.
• Minimum 2 years of relevant experience.
• Learning Agility: ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
• Teamwork: ability to work collaboratively with others and contribute to a team environment.
• Technical Proficiency with office software and relevant computer applications.
• Strong written and verbal communication skills.

Responsibilities

• Evaluate program effectiveness and recommend actions.
• Coordinate clinical program activities with other departments and staff to ensure optimal efficiency.
• Serve as main point of contact to facilitate communication between stakeholders.
• Develop collaborative partnerships across teams and/or patients to streamline processes and enhance departmental productivity.
• Train, develop, and empower staff to perform their jobs effectively.
• Develop program/departmental communications and may involve promotional materials for distribution.
• Prepare reports including financial statements and records for management or outside agencies.
• Ensure confidentiality of patient and hospital information.
• Coordinate maintenance of established supply levels in designated areas.

Skills

Learning Agility

Teamwork

Technical Proficiency

Communication

Education

Bachelor's degree in relevant field

Tools

Office software

Job description

The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for a Clinical Program Coordinator (H) in Miami, Florida.

The Clinical Program Coordinator (H) assists in the development, organization, production, and evaluation of various departmental program offerings within the assigned unit. Moreover, this employee provides general oversight to daily program activities in support of the University's mission. The Clinical Program Coordinator (H) may also monitor the financial performance of programs to meet departmental goals and assists with short-and long-range budgetary planning.

CORE JOB FUNCTIONS

• Evaluates program effectiveness, analyzes results, and recommends appropriate action.
• Coordinates clinical program activities with other departments and staff to ensure optimal efficiency.
• Serves as a main point of contact to facilitate communication between stakeholders.
• Develops collaborative partnerships across teams and/or patients to streamline processes and enhance departmental productivity.
• Trains, develops, and empowers staff to effectively perform their jobs.
• Develops program/departmental communications and may involve promotional materials for distribution.
• Prepares reports which may include financial statements, and records for management or outside agencies.
• Ensures confidentiality of patient and hospital business information.
• Coordinates the maintenance of established supply levels in designated areas, as needed.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

• Bachelor's degree in relevant field required or equivalent
• Minimum 2 years of relevant experience required
• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
• Teamwork: Ability to work collaboratively with others and contribute to a team environment.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.

Department Addendum

Residency & Externship Program Coordination

• Manage application intake, reviews, and match processes, including interview coordination
• Oversee onboarding and offboarding for residents and externs (Workday coordination, access, training compliance)
• Coordinate residency-related events, including evaluations, lecture series, rotations, and scheduling
• Manage resident rotations, clinic assignments, schedules, and faculty evaluations
• Serve as the primary point of contact for all residency communications
• Facilitate graduation activities, reimbursements (e.g., licenses), and professional milestones

Operational & Clinic Support

• Support optometry clinic operations, including in-basket monitoring and workflow coordination
• Oversee supply management and ensure clinic readiness for resident training activities
• Assist Program Director with monthly clinic schedule updates and alignment with education requirements

Administrative & Compliance Functions

• Partner with HR to manage residency job postings, onboarding workflows, and application tracking
• Coordinate onboarding logistics (welcome communications, trainings, badge access, headshots)
• Manage lecture logistics (room scheduling, speaker coordination, evaluation workflows)
• Secure space for interviews, orientations, and program events
• Prepare and submit required documentation for institutional committees and accreditation bodies

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physici