Clinical Professional Development Specialist

UPMC; Greenville (PA); On-site; USD 70,000 - 90,000; Full time

Job summary

UPMC Horizon is seeking a Clinical Professional Development Specialist to join their Educational Services Team. This full-time role emphasizes mentoring and educating clinical staff while ensuring effective communication. The position includes travel between UPMC Horizon and UPMC Jameson locations, requiring strong interpersonal skills.

The ideal candidate will have a dedication to patient education and professional development, fostering relationships within the team and ensuring the highest care standards are met.

Qualifications

• Ability to build and maintain productive relationships with clinical staff.
• Experience in mentoring and onboarding new clinical staff.
• Strong communication skills to convey information effectively.

Responsibilities

• Develops and maintains productive working relationships with clinical staff.
• Mentors new clinical staff and preceptors.
• Teaches care management and patient education.

Skills

Relationship building

Mentoring

Patient education

Interpersonal communication

Training and development

Job description

UPMC Horizon is hiring a Clinical Professional Development Specialist to join the Educational Services Team! This full‑time role will primarily work Monday through Friday with weekend flexibility to meet the needs of the department and unit staff. This position will also travel between the UPMC Horizon and UPMC Jameson locations.

Responsibilities

• Develops and maintains productive working relationships internally and externally by building teams and relationships through mentoring, support and positive communication working directly with frontline clinical staff
• Conveys information and ideas clearly through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Serve as a formal and informal mentor for new clinical staff members and mentor new preceptors to be successful in their role.
• Responsible for unit-based onboarding and orientation.
• Teach staff how to manage the care of patients including assessment, interdisciplinary planning, implementation, evaluation of patient care, teaching and discharge planning. Identify, communicate and respond to meet the learning needs of clinical staff.
• Serves as a resource/consultant for patients, nursing staff and other disciplines in area of specialty.
• Promotes patient education needs for frontline clinical staff? Participate in department-based Performance Improvement projects.
• Participate in professional and community organizations.
• Develops professional coaching and feedback skills to support and validate UPMC Experience initiatives not limited to Bedside Shift Report, Hourly Rounding, AIDET, etc.

• Training/education of clinical staff during non‑traditional work hours may be required based on the needs of assigned unit

  Performs in accordance with system‑wide competencies/behaviors.

  Performs other duties as assigned.