Clinical Process Manager — Lab Systems & Launches

Tempus AI, Inc.; Chicago (IL); On-site; USD 55,000 - 70,000; Full time

Job summary

Tempus AI, Inc. is seeking a Process Manager to collaborate with cross-functional teams across our clinical testing business, supporting new assay launches and process improvements.

You will map lab workflows, lead UAT, gather needs for software tools, and work with engineering and product on requirements, timelines, and stakeholder communications. This role requires a Bachelor’s degree and 3+ years of relevant experience, strong communication, and the ability to thrive in a fast-paced

Qualifications

• Bachelor’s degree required; 3+ years of relevant experience.
• Excellent communication skills.
• Comfortable working in a fast-paced, dynamic environment and adapting to shifting priorities.
• Tech-savvy and comfortable learning and integrating new forms of technology.
• Highly organized with superb attention to detail and ability to complete tasks with a high degree of accuracy.
• Show initiative and ability to work as part of a high-level team while working independently on mission-critical tasks.

Responsibilities

• Develop a deep understanding of lab systems and workflows, utilized across the testing pipeline.
• Lead user acceptance testing (UAT) and help coordinate launch activities for internal tools and clinical tests.
• Collect and document business and technical needs for software tools and operational procedures.
• Work closely with engineering and product teams and provide input in the scoping and building of requirements, in support of internal operations and test delivery.
• Assist in project tracking and status reporting, including timelines, and stakeholder communication.
• Investigate product and process issues, perform root cause analysis, assess impact of the issue and upscale to leadership.
• Other duties as assigned

Skills

Excellent communication

Fast-paced environment

Tech-savvy

Highly organized

Initiative

Education

Bachelor’s degree

3+ years of relevant experience

Job description

Tempus AI, Inc. is seeking a Process Manager to collaborate with cross-functional teams across our clinical testing business, supporting new assay launches and process improvements.

You will map lab workflows, lead UAT, gather needs for software tools, and work with engineering and product on requirements, timelines, and stakeholder communications. This role requires a Bachelor’s degree and 3+ years of relevant experience, strong communication, and the ability to thrive in a fast-paced