Clinical Practice Coordinator

CHS Children's Hospital and Health System, Inc.; United States; On-site; USD 70,000 - 95,000; Full time

Job summary

The RN Clinical Practice Coordinator role at Forest Home Pediatrics Clinic within Children's Wisconsin supports triage by phone and patient messaging in the electronic health record, delegates care, and maintains accountability for the quality of care.

The CPC supports operational and team initiatives, coordinates supply orders, participates in meetings and professional development opportunities, and contributes to the clinic's success as part of the care team.

Qualifications

• Graduate of an accredited school of nursing.
• Bachelor’s Degree in Nursing preferred.
• 2+ years experience in a primary care or urgent care setting preferred.
• Experience with pediatric patients preferred and triage experience in a clinical pediatric setting preferred.
• BLS/Healthcare Provider certification and active RN license(s) in Wisconsin or Indiana/AZ Compact as applicable.

Responsibilities

• Performs telephone triage and patient messaging via the EHR.
• Delegates patient care responsibilities and maintains accountability for care quality.
• Provides health education to families with focus on self-management and prevention.
• Coordinates supply orders and participates in clinic meetings and collaborative efforts.
• Supports operational initiatives and professional development within the care team.

Skills

Triage by phone

Nursing care delivery

Patient education

Communication

HIPAA compliance

Education

Graduate of accredited nursing school

Bachelor's degree in Nursing preferred

Tools

Electronic Health Records (EHR)

Job description

At Children’s Wisconsin, we believe kids deserve the best. Our pediatricians and primary care offices offer parents a level of care that cannot be obtained at other places: Affiliation with the #4 children's hospital in the country (according to Parents magazine) Board-certified pediatricians (learn what it means to be 'board-certified') Many locations spread throughout southeast Wisconsin Commitment to population health and an increased role for pediatricians in the care of children Doctors who are very active in their local communities Access to many health and wellness programs designed to keep kids safe and healthy We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country.

Join Forest Home Pediatrics Clinic as a Clinical Practice Coordinator!

Work Schedule:

Full-time, with the option of either four 10-hour shifts or five 8-hour shifts per week.

Job Summary

The RN role practices within the Code of Ethics and Standards of Nursing Practice. Performs triage via phone and patient messaging in the electronic health record. Delegates patient care responsibilities appropriately, and maintains accountability for the quality of care. Provides for the health education needs of families with a focus on self-management and preventive health. In addition to core responsibilities, the CPC supports a variety of operational and team initiatives, including coordinating supply orders, participating in meetings and interdisciplinary collaborations, attending professional development opportunities such as lunch-and-learns, and contributing to the overall success of the clinic and care team.

Essential Functions

• Adheres to all Children’s Wisconsin and Children’s Medical Group policies, procedures, and standards.
• Ensures confidentiality to our customers by creating and maintaining a secure and trusting environment; maintains HIPAA compliance.
• Provides exceptional care to patients and families to fulfill our patient experience promise.
• Regularly performs RN duties and maintains own patient care competencies as determined by position scope of practice. Ability to provide in person clinical care during nurse visits, providing education to families, and coordination of care as needed.
• Notifies provider of any patient needing immediate assistance.
• Collaborates with other disciplines as required to coordinate patient assessment, develop/monitor outcomes, implement plan of care, and monitor variances to ensure quality patient care.
• Provides nursing care via telephone triage and electronic health record, using standardized pediatric assessment, care protocols and patient guidance and education to the necessary dispositon of care.
• Documents in accordance with organizational nursing standards.
• Adapts to changing work assignments and schedules.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.
• Age-specific information is developed further in the departmental job standards.

Education

• Graduate of an accredited school of nursing in order to meet the recommended entry level for a professional nurse required
• Bachelor's Degree Nursing preferred

Experience

• 2+ years experience in a primary care or urgent care setting preferred
• Experience with pediatric patients preferred
• Triage experience in a clinical pediatric setting preferred

Knowledge, Skills and Abilities

• Ability to work with a diverse patient population to promote a culturally competent environment.
• Strong interpersonal skills for positive and effective interaction with patients, families, visitors, providers, and the health care team.
• Good organization, delegation, and communication skills to facilitate efficient patient care.
• Strong demonstrated ability in assessment, analytical decision making, and critical thinking.
• Analytical skills are necessary to assess complex patient conditions effectively.
• Requires the ability to synthesize multiple sources of information to assist in patient care.
• Ability to assist and support other primary care locations as requested by leaders and/or the Children’s Medical Group float policy.

Licenses and Certifications

• BLS-Basic Life Support Healthcare Provider
• American Heart Association/American Red Cross/National Safety Council required
• + one of the following:
• N/A
• License RN-Registered Nurse (30)
• State of Wisconsin
• License RN-Registered Nurse (IN Compact)
• State of Indiana
• License RN-Registered Nurse (AZ Compact)
• State of Arizona

Patient Care Responsibility

Provides care appropriate to patient population and as described in applicable policies and procedures.

Required for All Jobs

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job.
• Employment is at-will. This document does not create an employment contract, implied or otherwise.
• Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Dedicated solely to the health and well-being of children

We are the region's only independent healthcare system dedicated solely to the health and well-being of children. In Milwaukee and throughout the state, we provide kids and their families a wide range of care and support - everything from routine care for ear aches or sore throats to life saving advances and treatment options. Our academic partner, The Medical College of Wisconsin, brings many of the nation's most well-respected doctors to our team. Together we work to ensure that every child and family we serve receives nothing but the best. Learn more about our affiliation with the Medical College of Wisconsin and the power of academic medicine.