Clinical/Practice Assistant Lead, Urology

Mass General Brigham; Salem (MA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Robust retirement savings program

Generous paid time off

Tuition assistance and professional 개발

Job summary

Mass General Brigham is seeking a Clinic/Practice Assistant Lead for the Salem, MA outpatient Urology practice at 400 Highland Avenue. This onsite role emphasizes leadership, organization, and patient-service to keep teams on track.

Ideal candidates have 5–7 years of office experience, a High School Diploma or equivalent, proficiency with Microsoft Office, and strong communication and time-management skills to mentor staff and coordinate activities across the clinic.

Qualifications

• High School Diploma or equivalent preferred.
• Five to seven years of office experience required.
• Certified Medical Assistant certification preferred.
• Strong proficiency with Microsoft Office applications and comfort learning clinical administrative systems.
• Excellent communication, organization, and time management skills.
• Proven leadership skills with the ability to support, guide, and collaborate with staff at all levels.
• Knowledge of basic accounting principles and accurate administrative workflows.

Responsibilities

• Lead daily operations at the Salem Urology practice to ensure smooth patient flow and staff coordination.
• Mentor and guide staff, manage schedules, and support operational improvements.
• Collaborate with clinicians and administrative teams to optimize patient access and care delivery.

Skills

Leadership

Communication

Time management

Team mentoring

Staff coordination

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Site: Mass General Brigham Medical Group Northern Massachusetts, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Bring your leadership, organization, and patient-service mindset to a busy outpatient Urology practice where every detail helps patients feel supported and care teams stay on track. Mass General Brigham Medical Group is seeking a Clinic/Practice Assistant Lead to support daily operations at our Salem Urology practice, located at 400 Highland Avenue in Salem, MA.

About the Practice

Our Salem Urology team evaluates and treats a wide range of adult urologic conditions in a collaborative, specialty care environment. The team is board certified and includes experts in minimally invasive surgical techniques, including laparoscopic, endoscopic, extracorporeal, and percutaneous approaches.

Schedule and Location

This is an onsite role based at 400 Highland Avenue in Salem, MA.

• Mondays and Wednesdays - 8:00 am to 4:30 pm
• Tuesdays and Thursdays - 8:30 am to 5:00 pm
• Fridays - 9:00 am to 5:30 pm

Qualifications

What We're Looking For High School Diploma or equivalent preferred. Five to seven years of office experience required. Certified Medical Assistant certification preferred. Strong proficiency with Microsoft Office applications and comfort learning clinical administrative systems. Excellent communication, organization, and time management skills. Proven leadership skills with the ability to support, guide, and collaborate with staff at all levels. Ability to adapt to multiple priorities, shifting deadlines, and the needs of a fast-paced outpatient practice. Knowledge of basic accounting principles and accurate administrative workflows.

Why This Role Stands Out

Opportunity to take on a visible lead role within a specialized Urology practice. Collaborative outpatient environment with a strong focus on teamwork, patient access, and operational excellence. Meaningful impact supporting both patients and staff through organization, problem-solving, and daily guidance. Ideal for an experienced administrative professional who enjoys mentoring others and keeping a busy practice running smoothly.

Benefits

That Support You At Mass General Brigham, employees are our most important resource. We are committed to offering a comprehensive, contemporary, and competitive benefits package designed to support your health, financial well-being, career growth, and life outside of work.

• Medical, dental, and vision insurance
• A robust retirement savings program
• Generous paid time off
• Tuition assistance and professional development support

Remote Type

• Onsite Work Location 400 Highland Avenue
• Scheduled Weekly Hours 40
• Employee Type Regular
• Work Shift Day (United States of America)
• Pay Range $25.99 - $37.83/Hourly
• Grade 6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

EEO Statement: 3300 Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world's most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we're more than a system—we're leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.