Clinical Practice Assistant

Mass General Brigham; Malden (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Medical Administrative Assistant to join their dynamic team. This role involves performing essential administrative and clinical functions to ensure smooth operations in a healthcare setting. Responsibilities include clerical work, scheduling patient appointments, and assisting with patient check-ins. This position offers a unique opportunity to contribute to patient care while working alongside a dedicated team of professionals. If you are organized, detail-oriented, and passionate about supporting healthcare services, this role is perfect for you.

Qualifications

• Experience in administrative roles, particularly in healthcare settings.
• Proficient in scheduling and managing patient appointments.

Responsibilities

• Perform administrative duties to support clinical operations.
• Greet patients and assist with check-in/out processes.
• Manage phone calls and schedule appointments.

Skills

Administrative Skills

Scheduling

Patient Interaction

Clerical Work

Education

High School Diploma

Associate's Degree in Healthcare Administration

Job description

Job Description: Medical Administrative Assistant

Site: The Spaulding Rehabilitation Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Performs administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Tasks include clerical work, scheduling, patient check-in/out, and other duties that may vary by department.

Does this position require Patient Care? No

Essential Functions

1. Perform routine administrative and clerical duties related to a clinical service or physician practice.
2. Make patient appointments and maintain records.
3. Greet and assist patients.
4. Answer phones, assist callers, and schedule appointments.
5. File materials, print schedules, process billing, and scan documents.
6. Request medical records and lab results.
7. Handle mail and faxes.
8. Type forms, records, and memos.
9. Accept co-payments as needed.
10. Screen and take messages for prior authorizations, provider questions, prescriptions, and test results.
11. Serve as