Clinical Platform Lead: Requirements & Growth Architect

NHSHP; Schaumburg (IL); Remote; USD 92,000 - 164,000; Full time

Job summary

UnitedHealth Group's Optum unit seeks a Clinical Platform Capability & Requirements Lead to drive the definition, documentation, and management of business and functional requirements for MedMonitor enhancements, with a focus on clinician network growth, CMR program expansion, and scalable operations.

You will partner with Clinical Operations, Pharmacy Network Management, Health Plan partners, Health Systems, Clinician Groups, third-party vendors and IT teams through the full lifecycle—from

Qualifications

• Bachelor's degree in Pharmacy or PharmD degree.
• Active Pharmacist license in good standing.
• 3+ years of experience in healthcare business analysis, product ownership, healthcare technology, or clinical operations.

Responsibilities

• Lead the identification, definition, and prioritization of MedMonitor platform enhancements that support clinician network growth and clinical program expansion.
• Develop business cases and capability roadmaps aligned with organizational growth objectives.
• Evaluate current platform functionality and identify opportunities to improve workflow automation, scalability, reporting, and user experience.
• Collaborate with business and technology stakeholders to define future-state platform capabilities.
• Facilitate stakeholder interviews, workshops, and requirements-gathering sessions.
• Support solution design reviews to ensure requirements are fully represented.
• Translate business needs into user stories, process flows, use cases, acceptance criteria, BRDs, and feature specifications.
• Ensure complete traceability between objectives, requirements, development, testing, and implementation.
• Manage and maintain enhancement backlogs and feature prioritization.
• Develop and execute User Acceptance Testing (UAT) plans.
• Validate delivered functionality against requirements and acceptance criteria.
• Support implementation, change management, and post-launch optimization activities.

Skills

Healthcare business analysis

Product ownership

Healthcare technology

Clinical operations

Agile development

Stakeholder management

Education

Bachelor's degree in Pharmacy

PharmD degree

Job description

UnitedHealth Group's Optum unit seeks a Clinical Platform Capability & Requirements Lead to drive the definition, documentation, and management of business and functional requirements for MedMonitor enhancements, with a focus on clinician network growth, CMR program expansion, and scalable operations.

You will partner with Clinical Operations, Pharmacy Network Management, Health Plan partners, Health Systems, Clinician Groups, third-party vendors and IT teams through the full lifecycle—from