Clinical Pharmacy Technician

Integrated Resources Inc.; Newport (RI); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in workforce solutions is seeking candidates for a pharmacy position. The role involves communication with medical staff, resolving inquiries, and ensuring compliance with daily standards. The ideal candidate must possess pharmacy retail experience and strong communication skills.

Qualifications

• Pharmacy retail experience is mandatory.
• Strong written and verbal communication skills are essential.
• Proficient typing skills (35+ WPM) required.

Responsibilities

• Determine appropriateness for medications and communicate decisions.
• Research and document inquiries from physicians or clients.
• Escalate issues to pharmacist when necessary.

Skills

Communication

Customer Service

Typing

Job description

Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow.

We’ve stayed true to our focus of finding qualified and experienced professionals in our specialty areas. Our partner-employers know that they can rely on us to find the right match between their needs and the abilities of our top-tier candidates. By continually exceeding their expectations, we have built successful ongoing partnerships that help us stay true to our commitments of performance and integrity.

Our team works hard to deliver a tailored approach for each and every client, critical in matching the right employers with the right candidates. We forge partnerships that are meant for the long term and align skills and cultures. At IRI, we know that our success is directly tied to our clients’ success.

Job Description

• Determines appropriateness for medications. Communicates decision to physicians, physician office staff, medical management staff and/or pharmacists.
• Communicates with physicians, physician’s office staff, medical management staff and/or pharmacists.
• Escalates issues to Pharmacist when requires clinical review.
• Researches, resolves and documents physician or client inquiries and communications and provides written documentation.
• Performs other duties as required

Qualifications

• Must have pharmacy retail experience
• Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills.
• Must be able to maneuver through various computer platforms while verifying information on all calls.
• Must be able to talk and type simultaneously.
• Must be flexible in scheduling and comfortable with change - customer service is an ever-changing environment.
• Responsible for meeting call handling requirements and daily telephone standards as set forth by management.
• Must agree to observing service for the purpose of training and quality control.

Additional Information

All your information will be kept confidential according to EEO guidelines.