Clinical Pharmacist - Remote

UnitedHealth Group; Overland Park (KS); Remote; USD 61,000 - 109,000; Full time

Job summary

UnitedHealth Group is seeking a Clinical Pharmacist to join our Home Delivery team in a remote capacity. This role engages members and providers to improve adherence and outcomes while leveraging MTM and counseling expertise.

Qualified candidates hold a PharmD or Bachelor’s in pharmacy, hold active licenses in residence, and have 3+ years of pharmacist and patient counseling experience. Telecommuter policy applies for remote work.

Qualifications

• Pharmacy degree (PharmD) or Bachelor’s in pharmacy.
• Active and unrestricted pharmacist license in the state of residence.
• Active pharmacist licenses in AZ, KS, TX, NC (for CA remote eligibility).
• 3+ years of experience as a licensed pharmacist.
• 3+ years of patient consultation experience.
• Basic proficiency with Microsoft Office and Windows-based applications.
• Demonstrated strong verbal communication and patient counseling skills.

Responsibilities

• Conduct telephonic outreach with members to improve health quality outcomes and medication adherence.
• Engage members on pharmacy STAR measures and adherence barriers.
• Provide medication counseling and education to support positive health outcomes.
• Enroll eligible members in auto-refill and other adherence programs.
• Collaborate with physicians, pharmacies, and healthcare teams to optimize therapy.
• Perform MTM services, including comprehensive medication reviews.
• Respond to drug information requests from members and providers.
• Document and track member interactions and interventions.

Skills

Verbal communication

Patient counseling

Microsoft Office

Call center experience

Education

Bachelor’s degree in pharmacy or PharmD

Tools

Microsoft Office

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This is a fully remote position with a standard schedule of Monday through Friday during daytime business hours, generally 9:30 AM to 6:00 PM Central Time (schedule subject to change based on business needs).

To qualify for a remote work arrangement, California-based employees must possess and maintain unrestricted pharmacist licenses in both California and North Carolina. Candidates residing in California who do not meet this licensure requirement will be required to work from the company's Cypress, California office and will not be eligible for remote work. Candidates residing in California must be able to work from the following location: 5701 Katella Ave, Cypress, CA 90630.

OptumRx is seeking a Clinical Pharmacist to join our Home Delivery team. In this remote role, you will engage directly with members and healthcare providers to improve medication adherence, optimize therapy outcomes, and enhance the overall member experience. This position combines clinical expertise, patient consultation, and population health initiatives in a fast-paced, call center environment.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Conduct telephonic outreach with members to improve health quality outcomes and medication adherence
• Engage members regarding pharmacy STAR measures and identify barriers to medication compliance
• Provide medication counseling and education to support positive health outcomes
• Enroll eligible members in auto-refill and other adherence support programs
• Collaborate with physicians, pharmacies, and healthcare teams to optimize medication therapy
• Perform Medication Therapy Management (MTM) services, including comprehensive medication reviews
• Respond to drug information requests from members and providers
• Assess customer needs and identify appropriate solutions to non-standard requests and issues
• Manage pharmacy-related projects from initiation through completion
• Conduct research, analysis, and problem-solving related to moderately complex clinical and operational issues
• Accurately document and track member interactions and interventions

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s degree in pharmacy or PharmD
• Active and unrestricted pharmacist license in the state of residence
• Active pharmacist licenses in:
  • Arizona (AZ)
  • Kansas (KS)
  • Texas (TX)
  • North Carolina (NC - for California remote eligibility)
• 3+ years of experience as a licensed pharmacist
• 3+ years of patient consultation experience
• Basic proficiency with Microsoft Office and Windows-based applications
• Demonstrated solid verbal communication and patient counseling skills

Preferred Qualifications:

• Doctor of Pharmacy (PharmD)
• Retail pharmacy and/or mail-order pharmacy experience
• Medication Therapy Management (MTM) experience
• Experience working in medication adherence or population health programs
• Experience in a call center or telephonic patient care environment

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $44 - $79 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline:

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.