Associate Director, Pharmacy Informatics - Remote

UnitedHealth Group; Eden Prairie (MN); Remote; USD 113,000 - 193,000; Full time

Job summary

UnitedHealth Group’s Optum unit seeks an Associate Director of Pharmacy Informatics to lead enterprise informatics strategy and deliver technology-enabled solutions that improve safety, effectiveness, affordability, and care-team workflows.

You will configure and support EHR tools, translate data into insights, and partner with clinical, technology, and executive stakeholders; remote work within the U.S. is allowed.

Qualifications

• PharmD degree and active pharmacist license.
• 5+ years clinical pharmacist experience including operations and Pharmacy & Therapeutics.
• 5+ years in clinical informatics with EMR tools development.
• 3+ years of experience with medication software configuration, testing, and implementation.
• 3+ years of Epic EHR experience.
• 3+ years of professional project management experience.
• Experience communicating with diverse stakeholders and managing competing priorities.

Responsibilities

• Lead pharmacy informatics strategy across national, regional, and local teams.
• Oversee design, configuration, testing, implementation, troubleshooting, and ongoing support of medication-related EHR programs.
• Develop technology solutions that improve medication safety, clinical effectiveness, cost efficiency, and care-delivery workflows.
• Use data and partner with analysts to develop dashboards, define KPIs, identify opportunities, and measure value.
• Lead complex cross-functional projects through scope, risk mitigation, and on-time launches.
• Provide advanced pharmacy informatics expertise to partners.
• Present recommendations and outcomes to senior leaders and governance bodies.
• Chair the pharmacy subcommittee of the EHR Governance Clinical Steering Council.
• Collaborate with external vendors, including Surescripts, on quality initiatives.
• Coach and mentor team members in a matrixed environment.

Skills

Clinical informatics

Pharmacy operations

Pharmacy & Therapeutics

Data analysis

Cross-functional collaboration

Communication with stakeholders

Project management

Leadership

Healthcare technology

Education

Doctor of Pharmacy (PharmD)

Current, unrestricted pharmacist license

Tools

Epic EHR

Surescripts

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Associate Director of Pharmacy Informatics leads enterprise pharmacy informatics strategy and delivers technology-enabled solutions that improve medication safety, clinical effectiveness, affordability, and care-team workflows. The role develops, configures, tests, implements, and supports medication-related EHR tools; translates data into actionable insights; and leads cross-functional initiatives from design through launch. This leader partners with clinical, technology, operational, executive, governance, and vendor stakeholders; chairs the pharmacy subcommittee of the EHR Governance Clinical Steering Council; and supports annual business planning and end-to-end pharmacy program design.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

• Lead pharmacy informatics strategy and execution across national, regional, and local teams, aligning initiatives with enterprise priorities and customer needs
• Oversee the design, build, configuration, testing, implementation, troubleshooting, and ongoing support of medication-related EHR programs, clinical decision support, and medication record methodology
• Develop technology solutions that improve medication safety, clinical effectiveness, cost efficiency, and care-delivery workflows
• Use data and partner with analysts to develop interactive dashboards, define key performance indicators, identify opportunities, and measure clinical and business value
• Lead complex, cross-functional projects through scope definition, risk mitigation, issue resolution, implementation, and on-time, in-scope launch
• Provide advanced pharmacy informatics expertise and operational support to clinical, technology, business, and executive partners
• Present recommendations, project status, anticipated outcomes, and performance results to senior leaders and EHR governance bodies; influence adoption of new ideas, products, and approaches
• Chair the pharmacy subcommittee of the EHR Governance Clinical Steering Council and maintain project knowledge and best practices
• Partner with external vendors and service providers to define scope and performance expectations, including collaboration with Surescripts on quality and real-time pharmacy benefit initiatives
• Coach and mentor team members while fostering effective collaboration in a matrixed environment

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Doctor of Pharmacy (PharmD)
• Current, unrestricted pharmacist license in the state of residence
• 5+ years of experience as a clinical pharmacist, including pharmacy operations and Pharmacy & Therapeutics experience
• 5+ years in a clinical informatics role, including development of electronic medical record tools and medication-management solutions
• 3+ years of experience with medication software configuration, testing, and implementation
• 3+ years of experience working in Epic EHR, with solid proficiency
• 3+ years of professional project management experience
• Experience communicating effectively with diverse stakeholders, building professional relationships, resolving problems, managing competing priorities, and maintaining accuracy in work products

Preferred Qualifications

• ASHP-accredited residency and PGY2 pharmacy informatics residency
• Epic certification
• Experience in an ambulatory care setting

Competencies

• Advanced analytical and technical skills, including the ability to translate data into recommendations and communicate project return on investment
• Demonstrated ability to work autonomously, prioritize competing demands, and lead complex initiatives in a matrixed environment

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full‑time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.