Clinical Partnership Coordinator

Northwest University; Kirkland (WA); On-site; USD 28,000 - 31,000; Full time

Job summary

Northwest University seeks a Clinical Partnership Coordinator to manage onboarding and credentialing for Physician Assistant students entering SCPEs. You will work with the CEM, faculty, and clinical affiliates to ensure compliance with FERPA/HIPAA, ARC-PA standards, and internal policies.

The role emphasizes proactive communication, process improvement, and maintaining accurate records across CORE and Complio while protecting confidentiality. Some weekend/evening work may be required.

Qualifications

• Bachelor’s degree preferred.
• Minimum of 1 year of onboarding/credentialing experience preferred.
• Ability to protect confidential information and communicate professionally.

Responsibilities

• Coordinate end-to-end onboarding and credentialing for PA students.
• Maintain records in CORE and Complio or other platforms.
• Serve as liaison between students and clinical sites regarding onboarding requirements.
• Monitor and ensure compliance with immunizations, background checks, drug screening, and related requirements.

Skills

Interpersonal skills

Communication

Office software

Education

Bachelor’s degree preferred

Tools

Excel

Microsoft Office

Job description

Reports To Dean, School of Physician Assistant Medicine

Position Summary

The Clinical Partnership Coordinator (CPC) is responsible for coordinating and managing all onboarding and credentialing requirements for Physician Assistant students entering Supervised Clinical Practice Experiences (SCPEs). Working collaboratively with the Clinical Education Manager (CEM), Clinical Administrative Coordinator, faculty, students, and clinical affiliates, the CPC ensures all onboarding requirements are completed accurately, on schedule, and in compliance with institutional policies, affiliate requirements, FERPA/HIPAA regulations, and ARC-PA accreditation standards. This position serves as the primary point of contact for student onboarding and contributes to efficient clinical operations through proactive communication, compliance monitoring, and process improvement. The COF must maintain a professional, positive, and service-oriented demeanor. This is a non-exempt position.

Essential Functions

• Manage end-to-end onboarding and credentialing for all PA students assigned to clinical rotations. Identify and resolve onboarding deficiencies before rotation start dates.
• Coordinate student credentialing and onboarding for timely delivery to clinical sites, including immunizations, background checks, badge access, electronic health record (EHR) access, and drug screening. Monitor compliance with immunizations, CPR, background checks, drug screening, OSHA, HIPAA, fit testing, and other affiliate-specific requirements.
• Maintain accurate records in CORE and American DataBank/Complio, or other clinical education platforms.
• Serve as primary liaison between students and clinical affiliates regarding onboarding requirements.
• Develop and maintain onboarding calendars, deadlines, and tracking reports.
• Communicate onboarding deadlines, requirements, and status updates to students and clinical affiliates while ensuring timely completion of all required documentation.
• Protect confidential student information in accordance with FERPA and institutional policy.
• Continuously evaluate and improve onboarding workflows to enhance efficiency, accuracy, and customer service.
• In conjunction with CEM, assist in the orientation of preceptors and staff members at clinical sites regarding objectives and expectations for supervised clinical practice experiences (SCPEs).
• Ensure clinical sites provide orientation and any special training needed such as rules of institution, accessing medical records, etc.
• Provide regular feedback to the program concerning student progress and problems.
• Perform other work-related duties as assigned.

Education/Experience/Skills

• A minimum of one year of experience and familiarity with clinical practices preferred (previous experience in similar role for medical education programs, pharmaceutical sales, etc.)
• A bachelor’s degree is preferred.
• Strong interpersonal abilities with excellent verbal and written communication skills to effectively communicate with students, staff, faculty, preceptors, clinical site staff, and organizational administrators.
• Familiarity with the use of computers, Excel, Microsoft Suite, organization, word processing, and communication.
• Enthusiastic about working in a collaborative environment.
• Self-motivated with refined organizational skills.
• Demonstrate commitment to maintaining a safe work environment free of harassment, violence, and unlawful discrimination.
• Ability to communicate effectively, get along well with co-workers, and deal effectively and professionally with colleagues.
• Work is generally performed indoors in a typical office setting.
• Some weekend/evening work required infrequently.
• Position works with strictly confidential information.
• Frequently required to be in front of a computer screen for extended periods of time.

Physical Demands

The functions are usually performed while sitting, but may involve some amount of time standing, stooping, kneeling, bending, crouching, lifting (max. of 40 lbs.), walking, carrying, reaching, stretching, climbing, performing repetitive motions of the hands or wrists and other movements.

Compensation

Based on education and experience, the position has a hiring range of $20.38/hour to $22.30/hour plus excellent benefits.

Lifestyle Standards

Recognize, understand, and agree to live by the spiritual, moral, and ethical standards of Northwest University, as outlined in the Employee Manual.

Northwest University does not discriminate on the basis of race, color, national origin, gender, age, or disability in admissions and access to, employment, or treatment in its programs or activities. Northwest University is an "At Will" employer.