Clinical Outreach Representative (North East, PA)

Discovery Behavioral Health; North East (Erie County); Remote; USD 75,000 - 115,000; Full time

Job summary

Discovery Behavioral Health is seeking a Clinical Outreach Representative to drive regional marketing efforts, develop referral sources, and maintain relationships to increase admissions. The role requires building and executing strategic plans, managing Salesforce records, and coordinating with regional leadership while working remotely from the North East Pennsylvania area.

The candidate should have a bachelor’s degree and at least three years in direct outreach or mental health clinical

Qualifications

• Bachelor's degree from a four-year college or university.
• At least three years of experience in direct outreach or clinical experience in mental health.

Responsibilities

• Create and execute regional strategic marketing plans.
• Increase referrals and admissions for growth.
• Develop and maintain referral relationships among healthcare professionals.
• Maintain activity levels: 85 field meetings, 5 onsite tours, 3 in-services monthly.
• Support communication between outreach, admissions, clinical, and management.

Skills

Direct outreach

Mental health experience

Education

Bachelor's degree (B.A.)

Tools

Salesforce

Job description

Position Summary

A Clinical Outreach Representative is responsible for marketing efforts in a specific region as assigned to them by the Regional Director of Clinical Outreach. Within this specific region, they are to increase awareness of Discovery Behavioral Health, the division they represent, and the specific brand they have been hired for. Outreach representatives are to develop referral sources, maintain relationships internally and externally, and ultimately drive admissions to the organization.

Essential Job Functions

• Creating and executing regional strategic marketing plans.
• Increase referrals and admissions for continued company growth.
• Develop and maintain referral relationships amongst various healthcare professionals.
• Maintain activity levels equating to 85 field meetings including 5 onsite tours, 3 in-services per month or as assigned by the Regional Director of Clinical Outreach.
• Contribute to referral and admissions prospects goals as identified by the Regional Director of Clinical Outreach.
• Maintain Sales Force database and activity record
• Add new contacts into Sales Force: all contact information, regional assignment, and categorize, update accounts when necessary.
• Keep activities and events logged appropriately in Sales Force.
• Complete weekly and end of month reports in a timely manner: mileage reports, credit card reports, end of month reporting, and other reports as identified by Regional Director.
• Assist Regional Director/Territory Manager in identifying new opportunities for marketing efforts: direct mail, online, and community based.
• Facilitate and support communication between outreach and admissions, outreach and clinical, outreach and management.
• Facilitate and support communication between referral sources and admissions, referral sources and clinical, and referrals throughout Discovery Behavioral Health as a whole.

Knowledge, Education, Experience

• Bachelor's degree (B.A.) from four-year college or university
• At least three years of experience working in direct outreach or clinical experience in the mental health field

Employment Status: Full-Time

Schedule: Exempt

Work Location: Remote - must be located in North East Pennsylvania

Compensation: Pay Range: $75,000 - $115,000