Clinical Ops Support Specialist

The Southeast Permanente Medical Group; United States; On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Full benefits

On-site work

Paid time off

Job summary

The Southeast Permanente Medical Group (TSPMG) is seeking a Clinical Operations Support Specialist to manage patient referrals and ensure timely access to services. This contracted hourly role reports to the Director of Perioperative Services, Operations and Strategy and emphasizes accuracy and compliance within organizational standards.

We value strong organizational and communication skills, with experience in referral processing and Epic EMR.

Qualifications

• High school diploma or equivalent required; BA/BS preferred.
• Proficient with Microsoft Office suite and Epic EMR.
• Strong organizational and communication skills; able to meet deadlines.

Responsibilities

• Manage patient referrals and ensure timely access to services.
• Review referrals against specialty-specific clinical pathways.
• Coordinate with senior leadership to maintain service standards.
• Support a fast-paced environment with accuracy and compliance.

Skills

Organizational skills

Communication skills

Prioritization

Relationship building

Multitasking

Attention to detail

Education

Bachelor's degree (preferred)

High school diploma or equivalent

Tools

Epic EMR

Microsoft Office

Job description

Job Brief: Clinical Operations Support Specialist

The Clinical Ops Support Specialist, within TSPMG’s Operations and Strategy department, is a contracted hourly position, reporting to the Director of Perioperative Services, Operations and Strategy. The Clinical Ops Support Specialist is responsible for managing patient referrals, ensuring high-quality patient care via timely access to services. Work will include reviewing referrals against specialty-specific clinical pathways, within the context of service and access standards.

This role requires strong organizational skills and the ability to thrive in a fast-paced environment while maintaining accuracy and compliance with organizational and regulatory standards.

Summary

The Southeast Permanente Medical Group (TSPMG) is one of Georgia’s largest independent, physician-owned, multi-specialty medical groups. More than 700 physicians and 300 associate practitioners work together in a unique integrated care model to provide high-quality care to Kaiser Permanente members. Our focus is on long-term health, effective prevention, diagnosis and treatment of disease . Care is delivered across 40+ specialties at 26 medical offices featuring state-of-the-art equipment, labs, imaging services, and pharmacies. We also provide surgical services and around-the-clock care at some of the area’s top hospitals. We invite applications for this position located at our regional office in Buckhead.

About The Area

Atlanta, our home for more than 40 years, is a thriving metropolis that blends southern charm with modern art, music, and culture….w here Southern charm meets big-city energy. From its iconic skyline and rich civil rights history to a buzzing food scene and world-class arts, Atlanta is a city that never stops moving. Home to Fortune 500 companies, a booming tech and film industry, and a strong academic presence, Atlanta offers exceptional professional opportunities. With a major international airport and a culture that values balance, Atlanta is a smart move for professionals ready to grow and thrive.

What You Can Expect

• Temporary, full time position for up to 1 year
• Full benefits
• On-site Monday - Friday

Minimum Requirements

• High school diploma or equivalent
• Bachelor of Arts, Bachelor of Science, or other similar bachelor’s degree, preferred
• Proficient with the use of Microsoft Office suite.
• Strong organizational and communication skills.
• Ability to prioritize and work within firm deadlines.
• Ability to establish positive, professional relationships with senior leadership and management team members.
• Work experience in large multi-specialty medical group practices.
• Experience in referral processing.
• Proficiency in Epic EMR system.
• Medical Assistant Certification preferred.

TSPMG Administrative Staff

• Are committed to supporting our practice of providing care of the highest quality
• Provide excellence in s ervice
• Are honest and ethical and show Integrity in their a ctions
• Demonstrate accountability for their p erformance
• Dedicated to the success of the Team

We Provide You

which considers an applicant’s skills and qualifications, certain degrees and certifications, training, market data, and other relevant factors

• Generous paid time off
• Many additional benefits that support your work/life balance

TSPMG is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status. We maintain a drug and nicotine free workplace and perform pre-employment substance abuse testing and background checks.