Clinical Operations Supervisor

Baystate Health; Springfield (MA); Hybrid; USD 72,000 - 97,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Certification reimbursement

403b retirement plan with companymatch

Life insurance

Job summary

Baystate Health is seeking a Clinical Operations Supervisor at Baystate Medical Center in Springfield, MA. This role oversees nursing and non-nursing staff, and can authorize decisions in nursing practice per state regulations.

The position emphasizes zero patient harm and alignment with PCS initiatives and patient safety goals. The role includes a Full-Time Night schedule at Baystate Medical Center Springfield, with leadership responsibilities across units.

Qualifications

• Licensed registered nurse in Massachusetts (Board of Registration in Nursing).
• CPR certification (AHA Health Care Provider) required.
• Three years of inpatient nursing practice with leadership/supervision experience.
• Associates degree in nursing is required.

Responsibilities

• Make critical decisions in nursing practice in accordance with the Nursing Practice Act of Massachusetts.
• Collaborate with Administrator-On-Call in emergencies and when additional resources are needed.
• Monitor and promote best practices aligned with national patient safety goals and PCS initiatives.

Skills

Leadership experience

Education

Associates degree in nursing

Tools

CPR certification

Job description

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Medical Center (BMC), a Magnet Hospital for Nursing Excellence is looking a Clinical Operations Supervisor at BMC to join our team!

The Clinical Operations Supervisor is a valuable resource for nursing and non-nursing staff across the hospital. They possess the authority to make critical decisions in nursing practice in accordance with the Nursing Practice Act of Massachusetts, following established policies at the unit, department, and hospital levels. In emergency situations, they have the power to make broader decisions and collaborate with the Administrator-On-Call (AOC), even accessing additional resources as needed.

This role is dedicated to ensuring high-quality and safe patient care, with a focus on achieving zero patient harm. They actively monitor and promote best practices aligned with national patient safety goals and the Patient Care Services (PCS) initiatives at BMC, emphasizing safe care transitions, nursing-sensitive indicators, and positive patient and family experiences.

Schedule

• Full-Time Night schedule available
• Location: Baystate Medical Center Springfield

The advantages of working with Baystate!

• High-quality, low-cost medical, dental and vision insurance
• Pet, home, auto and personal insurance
• Certification and continuing education reimbursement
• 403b retirement company match & annual company contribution increase based on years of service
• Life insurance
• Free money coach advice from a certified professional
• Reimbursement for a variety of wellbeing activities, included but limited to: gym membership and equipment, personal trainer, massage and so much more!
• Wellbeing programs that include but are not limited to mental, physical, and financial health

Qualifications

• Successfully passed Board of Registration in Nursing Examination and licensed in the Commonwealth of Massachusetts.
• Current American Heart Association Health Care Provider CPR certification required.
• Three years of inpatient nursing practice with leadership/supervision experience.
• Education: Associates degree in nursing required

Education

Associates Degree in Nursing (Required)

Certifications

ACLS Required By the End of Orientation – American Heart Assoc, Basic Life Support – American Heart AssociationAmerican Heart Association, Registered Nurse – State of MassachusettsState of Massachusetts

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum – Midpoint – Maximum

$52.01 – $59.78 – $70.72

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

At Baystate Health we respect the privacy of our candidates and recruits. Please note that we will not contact candidates directly to ask for personal information over the phone, such as date of birth, social security number, or any other private financial information. Learn More