Clinical Operations Supervisor

Seattle Clinical Research Center; Seattle (WA); On-site; USD 90,000 - 100,000; Full time

Job summary

Seattle Clinical Research Center is seeking a Clinical Operations Supervisor to oversee the ClinOps team at our Seattle site. The role emphasizes compliance, efficiency, and high-quality trial execution.

You will supervise CRCs, RAs, and lab technicians, lead meetings, and coordinate with recruitment and other departments to ensure seamless operations. Strong communication and leadership are essential for success.

Qualifications

• 3–5 years’ experience in clinical research.
• 1 year in a leadership or supervisory role.
• Excellent communication, detail orientation, and organizational abilities.

Responsibilities

• Directly supervise Clinical Research Coordinators, Research Assistants and Laboratory Technicians.
• Lead team meetings, set clear expectations, and ensure accountability across ClinOps functions.
• Foster collaboration between ClinOps, Recruitment, and other site departments.
• Ensure trials are conducted in compliance with ICH-GCP and FDA regulations and site SOPs.
• Monitor workload distribution and study assignments for CRCs and RAs.
• Identify and implement process improvements to streamline operations and enhance sponsor satisfaction.
• Oversee internal audits and assist with sponsor, CRO, and FDA inspections.
• Develop, track, and present ClinOps performance metrics to site leadership.
• Monitor study timelines, enrollment progress, and data quality, addressing barriers to success.
• Provide input on site capacity, staffing needs, and study feasibility.
• Assist on select clinical trials, including study visits, protocol adherence, participant management, and data oversight.
• Contribute to study-specific document and process development (e.g., CRFs, training materials).
• Support recruitment and retention strategies by collaborating with recruitment staff.
• Participate in site-level leadership meetings and annual strategy planning sessions.
• Provide input on study contracts, budgets, and operational considerations.
• Support hiring, onboarding, and training of new ClinOps staff.

Skills

Leadership

Team management

Regulatory compliance

Clinical trials

Communication skills

Job description

Position: Clinical Operations Supervisor

Location: On-Site

The Clinical Operations (ClinOps) Supervisor is responsible for overseeing the daily operations and overall performance of the Clinical Operations team, ensuring compliance, efficiency, and high-quality execution of all clinical trials conducted at the site.

Essential Job Functions include, but are not limited to:

• Directly supervise Clinical Research Coordinators (CRCs), Research Assistants (RAs) and Laboratory Technicians, providing coaching, mentorship, performance feedback, and career development.
• Lead team meetings, set clear expectations, and ensure accountability across all ClinOps functions.
• Foster collaboration between the ClinOps, Recruitment, and other site departments.

Operational Oversight

• Ensure trials are conducted in compliance with ICH-GCP, FDA regulations, IRB requirements, and site SOPs.
• Monitor workload distribution and study assignments for CRCs and RAs; adjust as needed to optimize efficiency and balance priorities.
• Identify and implement process improvements to streamline operations, maximize efficiency, and enhance participant and sponsor satisfaction.
• Oversee internal audits and assist with sponsor, CRO, and FDA inspections, ensuring site readiness at all times.

Performance & Reporting

• Develop, track, and present ClinOps performance metrics (weekly, monthly, and annual) to site leadership.
• Monitor study timelines, enrollment progress, and data quality; proactively address barriers to success.
• Provide input on site capacity, staffing needs, and study feasibility to support business development.

Study Management (as applicable)

• Assist on select clinical trials, including, but not limited to study visits, protocol adherence, participant management, and data oversight, as needed.
• Contribute to study-specific document and process development (e.g., process flows, CRFs, training materials).
• Support recruitment and retention strategies by collaborating with recruitment staff and engaging directly in patient-facing activities when required.

Strategic & Cross-Functional Engagement

• Participate in site-level leadership meetings and annual strategy planning sessions.
• Provide input on study contracts, budgets, and operational considerations at the discretion of the executive team.
• Support hiring, onboarding, and training of new ClinOps staff, ensuring smooth integration and adherence to site standards.

In order to be eligible for this position, you should:

• Have excellent communication skills.
• Be detail oriented, organized, flexible, and willing to step in where needed.
• Have at least 3-5 years’ experience in clinical research, or equivalent at leadership’s discretion.
• Have at least 1 years’ experience managing a team or in a senior/lead position.
• Adhere to SCRC’s core values: Compassionate Care, Passion to Excel, Trust, Respect, and Collaborative Spirit.

Salary range: $90,000-$100,000 annually.