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Baystate Health in Palmer, MA is seeking an experienced Clinical Operations Supervisor to lead nursing and non-nursing staff, ensuring safe, high-quality patient care and adherence to hospital and regulatory standards.
You will make critical nursing practice decisions, collaborate with administrators on call, and support PCS initiatives with a focus on safe care transitions and outcomes in a busy community hospital setting.
Join one of the nation’s leading healthcare systems! Baystate Health , a nationally recognized leader in healthcare quality, safety, and innovation and home to Baystate Wing Hospital , is seeking an experienced Clinical Operations Supervisor to join our collaborative nursing leadership team.
The Clinical Operations Supervisor is a valuable resource for nursing and non-nursing staff across the hospital. They possess the authority to make critical decisions in nursing practice in accordance with the Nursing Practice Act of Massachusetts, following established policies at the unit, department, and hospital levels. In emergency situations, they have the power to make broader decisions and collaborate with the Administrator-On-Call (AOC), even accessing additional resources as needed.
This role is dedicated to ensuring high-quality and safe patient care, with a focus on achieving zero patient harm. They actively monitor and promote best practices aligned with national patient safety goals and the Patient Care Services (PCS) initiatives at Baystate Franklin, emphasizing safe care transitions, nursing-sensitive indicators, and positive patient and family experiences.
This beautifully renovated 74- bed community hospital offers 24-hour emergency care and a broad range of inpatient and outpatient services. Wing brings the cutting-edge technology, professional patient care and fulfilling nursing careers that Baystate Health is known for, to the smaller communities of the Palmer MA region.
Associates Degree in Nursing (Required)
ACLS Required By the End of Orientation - American Heart Assoc, Basic Life Support - American Heart AssociationAmerican Heart Association, Registered Nurse - State of MassachusettsState of Massachusetts
Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate’s relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Minimum - Midpoint - Maximum
$52.01 - $59.78 - $70.72
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.