Clinical Operations Manager

Mehta Medical Group PLLC; Humble (TX); On-site; USD 54,080 - 62,400; Full time

Job summary

Mehta Medical Group PLLC is seeking an experienced Lead LVN to direct clinical operations across our Humble, TX clinics. You will lead Medical Assistants, standardize workflows, and drive training, quality assurance, and compliance efforts to ensure safe, efficient patient care.

The role emphasizes leadership, staff development, clinical governance, and collaboration with providers and administration to support organizational growth.

Qualifications

• Current Texas LVN License in good standing.
• Current BLS Certification.
• Minimum five years clinical experience.
• Minimum three years leadership experience.

Responsibilities

• Serve as the clinical leader for all Medical Assistants across the organization.
• Provide day-to-day clinical guidance and support.
• Develop accountability within MA teams.
• Coach employees toward clinical excellence.
• Identify future leaders within the MA team.
• Partner with Practice Administrators regarding employee performance.
• Develop standardized workflows across all clinic locations.
• Monitor quality metrics and lead clinical audits.

Job description

Clinical Operations Manager

Humble, TX, US

5 days ago Requisition ID: 1054

$54,080.00 To $62,400.00 Annually

Clinical Operations Manager (LVN)

Department:

Clinical Operations

Reports To:

Director of Clinical Operations

FLSA Status:

Non-Exempt

• Medical Assistants (Indirectly)


• Float Medical Assistants


• Clinical Trainers (if applicable)


• Clinical Externs


• Clinical Support Staff (as assigned)

Position Summary

The Lead Licensed Vocational Nurse (LVN) – Clinical Operations serves as the clinical leader for all Medical Assistants across the organization. This position is responsible for ensuring excellence in clinical operations through leadership, education, quality assurance, process improvement, workforce development, and standardization of clinical practices.

This leader partners closely with providers, Practice Administrators, Human Resources, Quality, Compliance, Revenue Cycle, and Executive Leadership to ensure every clinic consistently delivers safe, efficient, patient-centered care.

The Lead LVN is responsible for developing clinical talent, establishing best practices, monitoring quality metrics, leading clinical training initiatives, and supporting the organization's continued growth through scalable clinical workflows.

This role combines leadership, education, quality management, operational strategy, and direct clinical oversight.

The ideal candidate is an experienced nurse leader with exceptional organizational skills, strong clinical judgment, outstanding communication abilities, and a passion for developing high-performing clinical teams.

Position Purpose

The Lead LVN exists to ensure every Medical Assistant throughout the organization practices at the same high clinical standard regardless of clinic location or specialty.

The Lead LVN is expected to continuously improve patient care, employee competency, provider satisfaction, operational efficiency, and regulatory compliance.

Leadership Responsibilities

Serve as the clinical leader for all Medical Assistants across the organization.

Provide day-to-day clinical guidance and support.

Develop accountability within MA teams.

Coach employees toward clinical excellence.

Conduct regular one-on-one development meetings.

Identify future leaders within the MA team.

Assist with disciplinary coaching regarding clinical performance.

Partner with Practice Administrators regarding employee performance.

Lead by example.

Support organizational culture initiatives.

Clinical Operations

Develop standardized workflows across all clinic locations.

Ensure consistency in:

• Rooming procedures


• Medication administration


• Documentation


• Clinical protocols


• Standing orders


• Infection prevention

Monitor workflow efficiency.

Recommend operational improvements.

Develop clinical checklists.

Assist with clinic openings.

Support provider onboarding.

Develop scalable clinical processes as the organization grows.

Medical Assistant Training & Development

Design and oversee the organization's MA onboarding program.

Create standardized training materials.

Develop annual competency assessments.

Conduct classroom instruction.

Perform clinical demonstrations.

Develop continuing education programs.

Maintain employee training records.

Identify knowledge gaps.

Develop remediation plans.

Coordinate cross-training initiatives.

Mentor Float Medical Assistants.

Prepare future Lead Medical Assistants.

Develop career progression pathways.

Quality Assurance & Clinical Auditing

Develop the MA Quality Assurance Program.

Perform routine clinical audits including:

• Vital signs accuracy


• Medication administration


• Clinical documentation completeness


• Laboratory quality control


• Standing order compliance


• EMR accuracy


• Clinical safety practices

Perform random competency observations.

Develop corrective action plans.

Monitor quality metrics.

Present quality reports to leadership.

Clinical Compliance

Ensure compliance with:

• OSHA


• HIPAA


• CLIA


• CDC Guidelines


• Texas Nursing Practice Act


• TMB requirements


• Infection Prevention Standards


• Medication Storage

Conduct mock inspections.

Prepare clinics for regulatory surveys.

Monitor crash cart readiness.

Monitor controlled medication documentation.

Strategic Planning

Partner with executive leadership to develop long-term clinical strategies.

• Clinic expansion planning


• Staffing projections


• Clinical equipment evaluations


• Workflow redesign

Evaluate future staffing needs.

Assist with organizational scaling.

Recommend staffing models.

Identify workflow bottlenecks.

Develop efficiency initiatives.

Support mergers or acquisitions if applicable.

Provider Support

Partner with providers regarding:

Clinical workflow concerns

Medical Assistant performance

Clinical process improvements

Procedure preparation

Patient flow optimization

Clinical documentation support

Provider onboarding

New clinical services

Provider MA coverage

Employee Development

Develop leadership within the MA department.

Conduct:

Performance coaching

Clinical education

Continuing education

Succession planning

Recruitment & Hiring

Assist HR with:

Interviewing Medical Assistants

Clinical skills testing

Hiring recommendations

Orientation

Probation evaluations

Retention initiatives

Workforce planning

Performance Metrics

Responsible for monitoring:

MA competency completion

Patient rooming times

Clinical error rates

Medication administration accuracy

Quality audit scores

Training completion

Employee retention

Clinical productivity

Enhanced Vitals compliance

Clinical note accuracy

Qualifications

Required:

Current Texas LVN License in good standing

Current BLS Certification

Minimum five years clinical experience

Minimum three years leadership experience

Preferred:

Experience supervising Medical Assistants/LVNs

Multi-specialty clinic experience strongly preferred

Strong understanding of quality improvement

Experience with policy development

Lean Healthcare or Six Sigma experience preferred