Clinical Operations Leader, Community Mental Health

Life Care Inc.; Washington; On-site; USD 90,000 - 120,000; Full time

Job summary

Life Care Inc. in Washington, DC, is seeking a Clinical Manager to lead the Community Support Team’s daily operations and ensure compliant client care.

You will supervise staff, oversee treatment planning, documentation, and service utilization, and collaborate with leadership and partners to meet program goals. The role requires a Master’s degree in a behavioral health field and an active DC license, with at least three years of relevant experience including supervision.

Qualifications

• Master’s degree in Social Work, Counseling, Psychology, or related behavioral health field with active clinical DC license.
• Minimum three years of relevant behavioral health experience, including at least one year of clinical supervision or program management.
• Experience with community-based mental health services, MHRS requirements, clinical documentation, crisis intervention, and staff development is strongly preferred.
• Ability to supervise, coach, and support staff performance and service delivery.
• Strong leadership, collaboration with clinical, medical, and administrative staff, and confidentiality.
• Knowledge of regulatory requirements and program standards (MHRS, Chapter 63, Chapter 34).

Responsibilities

• Supervise Community Support Workers, conduct weekly supervision, and address staff performance and service delivery needs.
• Oversee daily team and assigned program operations, ensuring compliance with MHRS, Chapter 63, Chapter 34, and certification requirements.
• Ensure service notes are completed within 24–48 hours, reviewed for accuracy, and approved promptly.
• Provide clinical services within credentialed scope and oversee treatment plans, authorizations, reauthorizations, and LOCUS assessments.
• Coordinate with clinical team and providers to monitor admissions, discharges, and service utilization.
• Facilitate care coordination with community providers to ensure timely forensic and involuntary consumer services.
• Oversee crisis response and follow-up care; ensure progress is documented and shared with providers.
• Review weekly productivity and KPI reports; address performance gaps and support budgetary goals.
• Improve programming and strengthen client engagement, referral partnerships, and enrollment.

Skills

Leadership

Supervision

Communication

Coaching

Organizational skills

Crisis intervention

Education

Master’s degree in Social Work, Counseling, Psychology, or related behavioral health field

Job description

Life Care Inc. in Washington, DC, is seeking a Clinical Manager to lead the Community Support Team’s daily operations and ensure compliant client care.

You will supervise staff, oversee treatment planning, documentation, and service utilization, and collaborate with leadership and partners to meet program goals. The role requires a Master’s degree in a behavioral health field and an active DC license, with at least three years of relevant experience including supervision.