Clinical Operations Lead - Primary Care Clinic

The-Coquille-Indian-Tribe; Eugene (OR); On-site; USD 90,000 - 130,000; Full time

Job summary

The Coquille Indian Tribe seeks an experienced manager to oversee Eugene Health Services’ Ko Kwel Wellness Center and related clinic operations. You will lead nursing, lab, medical assisting, and front desk staff, ensuring smooth scheduling, compliance, and quality improvement efforts across sites.

Responsibilities include budget development, IT coordination, policy implementation, and ongoing staff development, with focus on patient care quality, HIPAA compliance, and AAAHC standards.

Qualifications

• Bachelor’s degree in a health-related field or business administration, or equivalent experience managing operations and multiple staff for 10+ years.
• Minimum five years of management and supervisory experience in a public health or medical outpatient setting.
• Experience maximizing billing opportunities with Medicaid/state programs.

Responsibilities

• Provide leadership and oversight to clinic staff and coordinate scheduling and performance reviews.
• Assist with development and implementation of budgetary processes and monitor expenditures.
• Coordinate with IT health information personnel to maintain accurate system processes.
• Contribute to Quality Improvement (QI) program and monitor data to identify issues.
• Oversee Infection Control, Biomedical Maintenance, and Quality Assurance programs.
• Ensure AAAHC standards compliance and prepare for surveys.
• Coordinate onboarding and training for safety and clinical staff.
• Develop schedules to meet metrics and departmental goals; support policy implementation.
• Assist in strategic planning, budgeting, and grant administration with leadership teams.

Skills

Communication skills

Team leadership

Problem solving

Interpersonal skills

Inclusive leadership

Education

Health-related degree

Business Administration degree

Tools

Epic/EHR systems

Job description

The Coquille Indian Tribe seeks an experienced manager to oversee Eugene Health Services’ Ko Kwel Wellness Center and related clinic operations. You will lead nursing, lab, medical assisting, and front desk staff, ensuring smooth scheduling, compliance, and quality improvement efforts across sites.

Responsibilities include budget development, IT coordination, policy implementation, and ongoing staff development, with focus on patient care quality, HIPAA compliance, and AAAHC standards.