Clinical Operations BI Analyst - Transform Care with Data

University of Southern California; Los Angeles (CA); On-site; USD 84,000 - 138,000; Full time

Job summary

University of Southern California (Keck Hospital of USC) seeks an Analyst of Clinical Operations Business Intelligence (COBI) to design and develop analytics dashboards, support knowledge management, and drive performance improvements across clinical operations.

The role focuses on constructing models, leveraging machine learning where appropriate, and partnering with physicians, nurses, and administrators to turn data into actionable insights that improve patient care, reduce costs, and

Qualifications

• Req Bachelor’s degree in engineering, computer engineering, or data science.
• Pref Master’s degree in Health Administration, Nursing, Industrial Engineering, Analytics.
• Req 1 year Minimum 1-2 years of experience in business/ data analytics, healthcare analytics, healthcare quality, clinical and operations decision support or related field.
• Pref 3 years 3 years’ preferred
• Req Working knowledge of back-end databases (e.g., relational designs) spreadsheets, word processing, statistical software, analytical models, data science principles and application, and data visualization programs (e.g., Tableau, Qlikview, Qliksense, Power BI).
• Req Knowledge of business (operational, clinical and financial) statistics and data analyses techniques.
• Req Expert knowledge in Python, R, and/or SQL software programming
• Req Ability to manage, analyze, and derive clinical and operational insights from health system information technologies.
• Req Strong analytical thinking and problem solving skills.
• Req Demonstrated leadership capabilities, including but not limited to: o Developing dynamic, constructive working relationships and partnerships with operational and clinical partners. o Excellent interpersonal skills (negotiation, listening and communication skills) characterized by effective interactions with a diverse range of internal and external constituents, stakeholders and audiences. o Relationship driven, consultative, a team player, able to effectively lead process improvement initiatives. o Possesses a good understanding of Business Intelligence tools, technology platform, and related systems to handle queries about clinical and business data/analytical solutions. o Be adept at presenting technical materials to a non-technical audiences, applying human factors principles and user centered design principles, understanding user workflows, applying statistical methods latforms such as Qlikview and Tableau
• Pref Expertise in data science, including machine learning approaches to produce predictive models;
• Pref Proficiency in statistical approaches;
• Pref Master level expertise in data visualization platforms such as Qlikview and Tableau
• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

Responsibilities

• Design and develop knowledge on management tools based on business and clinical requirements to improve value aligning with organizational goals and objectives Develop solutions that embed and extract relevant patient information into and from health information systems, in order to provide effective communication that will support quality, process improvement, and operations initiatives as they relate to clinical care, program development, and training
• Applies engineering and data science principles and concepts in planning, coordinating and executing operational and research activities Provides data science expertise to support data-driven decision making Performs analysis to produce meaningful insights and actionable analysis to track clinical operations performance at all levels in the organization leveraging evidence-based benchmarking identified by key performance indicators. Socializes tools and initiatives across the health system. Provide cost modeling, capacity planning and other services related to daily operations and clinical program growth Updates and maintains various hospital reports and/or presentations by coordinating collection of information and data, as well as production of reports.
• Develops collaborative relationships with physicians, administrative leaders and frontline staff to aid in their understanding of data and plan improvements to clinical operations.
• Performs duties including some or all of the following: Plans projects/tasks by creating detailed work plans with identified timelines/milestones and objectives/targets, aligning with allocated resources and organizational strategy Implements planned projects in consultation with appropriate leadership and identified stakeholders, ensuring all work is properly maintained and kept confidential when applicable Controls project by maintaining alignment with organizational policies/procedures and regulatory compliance standards Analyze and manage risks and issues associated with technical operations on all programs and medical technology project implementations. Recommend and/or implement methods and techniques to address a variety of engineering, management, and regulatory requirements on the use of medical data. Evaluates project by ensuring deliverables are on time, within budget, and at the required level of quality by tracking established process and outcome measure to targets Conduct
• Performs data collection and/or entry processes. Recommends and/or utilizes methods and procedures for data acquisition, management and quality control, as needed. Recommends and/or utilizes statistical techniques for data analysis, as needed. Resolves problems, answers questions and provides information to facilitate process. Uses standard statistical analysis software, as needed
• Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

Skills

Python

R

SQL

Tableau

Qlikview

Qliksense

Power BI

Statistics

Data visualization

Education

Bachelor’s degree in engineering/computer engineering/data science

Master’s degree in Health Administration/Nursing/Industrial Engineering/Analytics

Tools

Tableau

Qlikview

Qliksense

Power BI

Python

R

SQL

Job description

University of Southern California (Keck Hospital of USC) seeks an Analyst of Clinical Operations Business Intelligence (COBI) to design and develop analytics dashboards, support knowledge management, and drive performance improvements across clinical operations.

The role focuses on constructing models, leveraging machine learning where appropriate, and partnering with physicians, nurses, and administrators to turn data into actionable insights that improve patient care, reduce costs, and