Clinical Office Coordinator- Wound Care

Blanchard Valley Regional Health Center; Findlay (OH); On-site; USD 32,000 - 43,000; Full time

Job summary

Blanchard Valley Regional Health Center seeks an Office Coordinator to oversee clerical, billing, admission/registration and patient scheduling at the Wound Center. You will enter demographics and charges, track referrals, and coordinate with the billing program to support revenue flow.

The role requires high school graduation, strong computer skills, and interpersonal abilities to service patients and collaborate with the Clinical Supervisor. On-site position in Findlay, OH.

Qualifications

• High School diploma required.
• Associate degree in business administration/systems preferred.
• Medical billing and ICD-9 experience or Medicare experience preferred is mentioned as favorable.

Responsibilities

• Enter patient demographics, charges and insurance information with accuracy.
• Track managed care patients and approvals from payers.
• Coordinate billing with hospital via software integrations.
• Maintain a scheduling system for physician assignments and insurance participation.
• Track cancelled appointments and reschedule as needed.
• Schedule/verify all patient appointments and assist with emergencies.
• Make pre-appointment confirmation calls.
• Maintain a list of participating insurance plans for wound center physicians.
• Schedule follow-up tests/procedures before discharge.
• Ensure timely chart completion for medical records after discharge.
• Submit CPT/DX codes to the physicians billing program.
• Establish a system to track downstream revenue.

Skills

Computer literacy

Interpersonal skills

Communication skills

Education

High School diploma

Associate Degree in Business Administration/Systems

Tools

Word

Excel

Job description

PURPOSE OF THIS POSITION

The Office Coordinator is responsible for the smooth and effective operations of the clerical, billing, admission/registration and patient scheduling aspects of the Wound Center. Also responsible for financial tracing of revenues. Collaborates with the Clinical Supervisor.

JOB DUTIES/RESPONSIBILITIES

1. Duty 1: Will enter all patient demographics, charges and insurance information with complete accuracy as well as hospital postings of all adjustments and dates of service. Inputs all facility charges.
2. Duty 2: Establish a system to be able to track managed care patients and the number of approved visits along with the authorizations number from the payer.
3. Duty 3: Coordinate the billing program with the hospital through the integration of the software program, wound charting program.
4. Duty 4: Will maintain a scheduling system for patients on a rotational basis for physician assignment, based on insurance participation, medical staff by-laws (i.e. podiatrists) and physician preference.
5. Duty 5: Establish a system to track cancelled appointments and reschedule those patients.
6. Duty 6: Schedule/verify all patient appointments and collaborate with the Clinical Supervisor in scheduling emergency patients visits.
7. Duty 7: Make appointment confirmation calls to patients one day prior to their scheduled appointments in the wound center.
8. Duty 8: Maintain and update as necessary a list of insurance plans that each Wound Center panel physician participates in.
9. Duty 9: Help schedule follow-up test/procedures that are required before the patient leaves the wound center.
10. Duty 10: Ensure timely completion of chart (per hospital policy) in order for it to be sent to medical records once the patient is discharges from the Wound Center.
11. Duty 11: Submits CPT/DX codes to physicians billing program (Mysis).
12. Duty 12: Establish a system to track downstream revenue.

REQUIREMENTS

• High School graduate required
• Computer literacy required (Word, Excel Basic Finance knowledge Positive service-oriented interpersonal and communication skills required.

PREFERENCES

• Associate Degree in Business Administration/Systems preferred 2-4 years Medical billing and ICD-9 experience preferred Medicare experience preferred Cerner experience preferredValco Proxy program experience preferred.

PHYSICAL DEMANDS

This position requires a full range of body motion with intermittent walking, lifting, bending, climbing, squatting, kneeling, twisting, sitting and standing. The associate will be required to walk for up to one hour a day, sit four to six hours a day and stand for one hour a day. The individual must be able to lift twenty to fifty pounds and reach work above the shoulders. The individual must have good eye-hand coordination and fine finger dexterity for simple grasping tasks. The individual must have excellent verbal communication skills to perform daily tasks. The associate must have corrected vision and hearing in the normal range. The individual must be able to operate a motor vehicle for business travel and community involvement.