Clinical Office Coordinator- Wound Care

International Executive Service Corps; Findlay (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

International Executive Service Corps is seeking an Office Coordinator for the Wound Center to manage clerical tasks, billing, admissions and patient scheduling. This role ensures accurate data entry, coordination with hospital billing, and timely chart completion.

The successful candidate will handle insurance tracking, appointment confirmations, and downstream revenue tracking in collaboration with clinical staff, with emphasis on service excellence.

Qualifications

• High School graduate required.
• Proficiency with Word and Excel.
• Basic finance knowledge.
• Positive service-oriented interpersonal and communication skills required.

Responsibilities

• Enter patient demographics, charges and insurance information with accuracy.
• Track managed care patients and authorization numbers from payers.
• Coordinate billing with hospital through software integration.
• Maintain patient scheduling system based on physician availability and insurance participation.
• Track and reschedule cancelled appointments.
• Schedule/verify patient appointments and assist with emergency patient scheduling.
• Make appointment confirmations one day prior to visits.
• Maintain list of insurance plans each panel physician participates in.
• Schedule follow-up tests/procedures before discharge.
• Ensure timely completion of charts for medical records.
• Submit CPT/DX codes to billing program (Mysis).
• Track downstream revenue.

Skills

Data entry

Computer literacy

Finance basics

Interpersonal skills

Education

High School diploma

Associate Degree in Business Administration/Systems

Tools

Cerner

Valco Proxy

Job description

PURPOSE OF THIS POSITION

The Office Coordinator is responsible for the smooth and effective operations of the clerical, billing, admission/registration and patient scheduling aspects of the Wound Center. Also responsible for financial tracing of revenues. Collaborates with the Clinical Supervisor.

JOB DUTIES/RESPONSIBILITIES

• Duty 1: Will enter all patient demographics, charges and insurance information with complete accuracy as well as hospital postings of all adjustments and dates of service. Inputs all facility charges.
• Duty 2: Establish a system to be able to track managed care patients and the number of approved visits along with the authorizations number from the payer.
• Duty 3: Coordinate the billing program with the hospital through the integration of the software program, wound charting program.
• Duty 4: Will maintain a scheduling system for patients on a rotational basis for physician assignment, based on insurance participation, medical staff by-laws (i.e. podiatrists) and physician preference.
• Duty 5: Establish a system to track cancelled appointments and reschedule those patients.
• Duty 6: Schedule/verify all patient appointments and collaborate with the Clinical Supervisor in scheduling emergency patients visits.
• Duty 7: Make appointment confirmation calls to patients one day prior to their scheduled appointments in the wound center.
• Duty 8: Maintain and update as necessary a list of insurance plans that each Wound Center panel physician participates in.
• Duty 9: Help schedule follow-up test/procedures that are required before the patient leaves the wound center.
• Duty 10: Ensure timely completion of chart (per hospital policy) in order for it to be sent to medical records once the patient is discharges from the Wound Center.
• Duty 11: Submits CPT/DX codes to physicians billing program (Mysis).
• Duty 12: Establish a system to track downstream revenue.

REQUIREMENTS

• High School graduate required
• Computer literacy required (Word, Excel
• Basic Finance knowledge
• Positive service-oriented interpersonal and communication skills required.

PREFERENCES

• Associate Degree in Business Administration/Systems preferred
• 2-4 years Medical billing and ICD-9 experience preferred
• Medicare experience preferred
• Cerner experience preferred
• Valco Proxy program experience preferred.

PHYSICAL DEMANDS

This position requires a full range of body motion with intermittent walking, lifting, bending, climbing, squatting, kneeling, twisting, sitting and standing. The associate will be required to walk for up to one hour a day, sit four to six hours a day and stand for one hour a day. The individual must be able to lift twenty to fifty pounds and reach work above the shoulders. The individual must have good eye-hand coordination and fine finger dexterity for simple grasping tasks. The individual must have excellent verbal communication skills to perform daily tasks. The associate must have corrected vision and hearing in the normal range. The individual must be able to operate a motor vehicle for business travel and community involvement.